eBay

ttripgear_6 · ‎11-16-2017

Great day I am Paul I Turner,

I enjoyed selling on eBay. Also, the majority of my sells on eBay are successful.

However, I am writing this letter because of false, erroneous, and unethical remarks made by eBay. The first day that these actions started to transpired was on or about 4-18-2017. I called eBay to report a suspicious buyer who was using another eBay sellers account. The customer bought the Nikon D D7200 24.3MP Digital SLR Camera – Black for $1040.00. After calling for reporting this user, eBay told me to repost the Camera and that they would cancel the transaction. I reposted the Nikon D D7200 24.3MP Digital SLR Camera immediately after the phone call. However, another eBay customer bought the item for $1040.00 as soon as it was posted. Therefore, I called immediately to express my concerns about the newly registered buyer. eBay responded telling me to give the customer 24 hours see if they pay.

On or about 4-19-2017, 24 hours had passed without the buyer placing a payment or contact me. I asked eBay could we cancel this transaction, and if they had any advice to help prevent further interactions that would cause eBays and myself problems. The eBay representative responded with some advice to put restrictions on my account and repost the Nikon camera. I asked for a walkthrough on how to put restrictions on my account and reposting items. I attempted to sell this item on two other occasions on or about 4-18-2017 and 4-20-2017 and encounter the same issues. On or about 4-20-2017 another eBay buyer with a new account orders the Nikon camera; who also turned out to be an ungenuine buyer. Therefore, I called in to report this user.

I then asked the representative were there any other alternative methods to prevent this recurring issue. I was walked through on how to place the Nikon camera on auction. The representative continues to reinsure me that this issue will not occur again. On or about 4-29-2017 we sold the camera on auction, and the winner of the auction had their account canceled a day after they won the auction and eBay did not send us any information alerting this action.

*help_no_brakes* · ‎11-16-2017

Have you considered learning about...

1. Unpaid Item Disputes.

2. The Blocked Bidder List.

3. Setting your Account Preferences.

4. Listing as BUY IT NOW with Immediate Payment Required.

Pay a visit to the SITE MAP.

Finally...ignore 99% of what CS suggests.

Btw why have you waited over 6 months to express these concerns?

vintagecraze50 · ‎11-16-2017

Set up your buyer requirements so that you can avoid some issues. You can select options like only sell to someone with a pay Pal account, block buyers with a certain number of unpaid item strikes and policy violations. You really cannot get out of selling to buyers with new accounts. Put items up for dsale BUY IT NOW with immediate payment required so that someone does not "BUY IT", and not "PAY FOR IT". Keeps your listing available for sale and no problems with non payers because they cant buy it without paying for it right away. The listings are still seen as available until the pay come ins. Good Luck.

castlemagicmemories · ‎11-21-2017

@ttripgear_6 wrote:
Great day I am Paul I Turner,
I enjoyed selling on eBay. Also, the majority of my sells on eBay are successful.
However, I am writing this letter because of false, erroneous, and unethical remarks made by eBay. The first day that these actions started to transpired was on or about 4-18-2017. I called eBay to report a suspicious buyer who was using another eBay sellers account. The customer bought the Nikon D D7200 24.3MP Digital SLR Camera – Black for $1040.00. After calling for reporting this user, eBay told me to repost the Camera and that they would cancel the transaction. I reposted the Nikon D D7200 24.3MP Digital SLR Camera immediately after the phone call. However, another eBay customer bought the item for $1040.00 as soon as it was posted. Therefore, I called immediately to express my concerns about the newly registered buyer. eBay responded telling me to give the customer 24 hours see if they pay.
On or about 4-19-2017, 24 hours had passed without the buyer placing a payment or contact me. I asked eBay could we cancel this transaction, and if they had any advice to help prevent further interactions that would cause eBays and myself problems. The eBay representative responded with some advice to put restrictions on my account and repost the Nikon camera. I asked for a walkthrough on how to put restrictions on my account and reposting items. I attempted to sell this item on two other occasions on or about 4-18-2017 and 4-20-2017 and encounter the same issues. On or about 4-20-2017 another eBay buyer with a new account orders the Nikon camera; who also turned out to be an ungenuine buyer. Therefore, I called in to report this user.
I then asked the representative were there any other alternative methods to prevent this recurring issue. I was walked through on how to place the Nikon camera on auction. The representative continues to reinsure me that this issue will not occur again. On or about 4-29-2017 we sold the camera on auction, and the winner of the auction had their account canceled a day after they won the auction and eBay did not send us any information alerting this action.

You need to list fixed price, immediate payment required.

duggmills · ‎11-21-2017

I think some have missed the point of the original post.

It's not about: unpaid item disputes or blocked bidders list or setting account preference or buy it now or listing at a fixed price for immediate payment.

It's not about getting paid. That's not the issue. It's about getting ripped off by a fraudulent buyer who has cloaked his real identity, who has no feed back to review and who will likely pay. And then will file a fraudulent an item not as describbed claim for which eBay will refund the buyer's payment without question to become an untouchable accessory to theft leaving the seller out some serious money.

By the way "... ignore 99% of what CS suggests". That encouraging. Although they have proven to be unreliable on this matter and no doubt, many others.

"Fly the Big Ones"

plumbingspecials · ‎11-21-2017

If I were you, I would not sell this expensive camera on eBay if you have no store, or selling is somewhat new to you.

frodobagginskennedy · ‎11-21-2017

The first thing you need to learn about e bay is to NEVER EVER NEVER list something that you cannot afford to lose/give away/trash.

This quest stands on the edge of a blade...stray but a little and you shall fail to the ruin of us all.
"The Lady Galadriel"

d-k_treasures · ‎11-21-2017

@plumbingspecials wrote:
If I were you, I would not sell this expensive camera on eBay if you have no store, or selling is somewhat new to you.

What would help the OP if they had a store?

_____________________________
"Nothing is obvious to the oblivious"

sockmonkeydave · ‎11-21-2017

@d-k_treasures

@d-k_treasures wrote:
@plumbingspecials wrote:
If I were you, I would not sell this expensive camera on eBay if you have no store, or selling is somewhat new to you.
What would help the OP if they had a store?

Absolutly nothing, A store is just a way to get more free listings, and a small discount on fees.

A store has no more protection than an individual account, what little we all have.

d-k_treasures · ‎11-21-2017

@sockmonkeydave wrote:
@d-k_treasures
@d-k_treasures wrote:
@plumbingspecials wrote:
If I were you, I would not sell this expensive camera on eBay if you have no store, or selling is somewhat new to you.
What would help the OP if they had a store?

Absolutly nothing, A store is just a way to get more free listings, and a small discount on fees.
A store has no more protection than an individual account, what little we all have.

@sockmonkeydave

It was obviously a rhetorical question .............

_____________________________
"Nothing is obvious to the oblivious"

sockmonkeydave · ‎11-21-2017

@d-k_treasures

We need a "toung in cheek" emoji : ; )

d-k_treasures · ‎11-21-2017

Yep. Plus a few 'off-color' ones for the glitches ..............

_____________________________
"Nothing is obvious to the oblivious"

gracieallen01 · ‎11-21-2017

And, so?

This incident that you are writing about happened 7 months ago.

Do you have a question, point or is there a surprise ending to the story?

(I must be missing something here)

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous