Sending pictures of package to customer.

[dmfsparkles]

You can't send customers any pictures. I want to send actual pictures of the package so they know what to expect. It is an extra benefit I would like to send. Your program won't let me

[ckimodog]

@dmfsparkles 

Is the customer requesting additional photos? Why not just revise your listing and add the photos there? You get 24 frames for pictures.  

[inhawaii]

Are you talking about sending the customer a picture of the package you are sending after they bought something?

You can do that.

Go to the item in question.

Use the drop down menu.

Go to "Contect buyer".

You can send a message and attach photos.

[soh.maryl]

Perhaps you believe that sending a picture is a way of protecting yourself if the buyer opens an item not as described case or an item not received case.

It isn't.  

[fern*wood]

I can't imagine why a photo can't be attached to a message, but personally, I don't understand doing this.   As a buyer, I don't wish to get messages about a purchase.  Unless these an issue with a missing package, it seems like a way to annoy a buyer more than help. 

[dirk12955]

Especial when a large % of ebay members (Buyers and sellers)  don't bother to ever check 

their messages.

And more than a few ebay buyers have no idea that ebay messages are even a thing.