eBay

fcg_ami65 · ‎10-22-2020

If you send a watcher/potential buyer and OFFER and they review your OFFER and then adds a question in the memo field and then declines your OFFER, how do you respond to the question? I can only see the USERS first initial and then some asterics and then the last initial and then the number of surveys. If I received a counteroffer I could have responded but the watcher/potential buyer asked the question and then hit decline on my OFFER. Anyone have a suggestion? Thanks

sin-n-dex · ‎10-23-2020

brian@ebay wrote:
@dhbookds wrote:
@fcg_ami65 wrote:
If you send a watcher/potential buyer and OFFER and they review your OFFER and then adds a question in the memo field and then declines your OFFER, how do you respond to the question? I can only see the USERS first initial and then some asterics and then the last initial and then the number of surveys. If I received a counteroffer I could have responded but the watcher/potential buyer asked the question and then hit decline on my OFFER. Anyone have a suggestion? Thanks

brian@ebay

any solution to this problem that you can think of ?
@dhbookds buyers should have the option to send a counteroffer on an offer a seller sent to watchers. Doing a counteroffer instead of declining it would be the route the buyer should take. If it's declined then the seller won't see the buyers info and this is by design.

I don't WANT buyers to counteroffer. When I send an offer it's my BEST PRICE. If I was open to haggling on that item I'd enable the best offer feature to allow them to offer money to me. The counteroffer button on sending an offer is optional, and mine remains unchecked. When I give 40% off because I really want to sell something that's been in my store for a long time, I don't want a reply that 60% off would be better.

C.

dhbookds · ‎10-23-2020

brian@ebay did you want flooding examples......... hopefully you can read the content.

slowturtlesrun · ‎12-05-2020

Here is an example why eBay should not hide a Watcher's ID in an offer situation: eBay's website doesn't always function, the site fails to send the Seller's offer to the Watcher. Prior to the following example, I never received a response to a Watcher's offer, they all timed out and I wondered why. Now I know, eBay's site doesn't function well.

In my situation, I sent a Watcher an offer, the next day when I looked for a response, eBay website revealed the Watcher's full ID, so I direct messaged the Watcher who said THEY DID NOT RECEIVE MY OFFER --yes, sorry but had to write in CAPS. Guess what --I made the sale and I sold to the same Watcher two more items I hadn't listed yet. So by using direct message I sold 2 more items and made a bigger sale. The "Send Offer" feature doesn't work well. Yesterday sent Offers which are to supposed to provide the Seller an Expiration Time for the Offer, well two of the offers don't show the "Expiration Time" and there is no "Offer History" and the "Manage Offers" button doesn't work, never has.

funkyfreshmike.2013 · ‎12-05-2020

Many watchers are other sellers that watch items to see if they sell and what you get for it. They're not interested at all in buying it. I would think that eBay doesn't disclose IDs because they don't want potential buyers to be harassed by sellers (even though if I even view an item I receive an eBay message asking me if I'm still interested, even though I'm not "watching")

coolections · ‎12-05-2020

The person declined your offer there is no need for any more communication at all. If they asked a question it is there to help you write better descriptions, improve pictures, lower your price more, or whatever else that person asked.

timelessauto · ‎12-05-2020

Set up automatic offers and set your price. Easy to do and takes only the initial time to do it once. ZERO effort ( unless you want to change something) and goes out to all new watchers automatically with no intervention from you .

" Set it and forget it " and ship it when someone buys it.