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Selling to low feedback users

Anonymous
Not applicable

 
 I not selling to make a small  fortune  but  to make a little extra money. Because of the pandemic  now I have sold a lot of  stuff and have shipped out fast usually in a. Few hours  to keep people happy  And I don’t do excuses  I pay for my items I buy right away. I donot. Do excuses there because I want to make things easy no hassles  no nothing. What do I do about this guy who only has a feed back of one. I think this going to be a issue   Should I cancel  and relist. Because. Usually if I get that feeling it going to be a issue. Usually   It is 

 

 

 

Message 1 of 33
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32 REPLIES 32

Re: Selling to low feedback users

What part of the OP's message leads you to believe the buyer doesn't have the money to pay now? 

Message 16 of 33
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Re: Selling to low feedback users

Pretty sure the OP's problem is regarding a buyer's lack of FB, not that he is requesting the buyer to leave it.

Message 17 of 33
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Re: Selling to low feedback users


@Anonymous wrote:

  What do I do about this guy who only has a feed back of one.


 

Same thing you do with other buyers, once they pay, you ship their item.

 

 

Have a great day.
Message 18 of 33
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Re: Selling to low feedback users

Anonymous
Not applicable

Because I have had a issue with a zero feed back person awile ago buy something of mine  and after all the excuses  he wanted me to hold and he would pay me  as soon as he got paid   That is why I don’t deal with  zero or low feed back buyers. The excuses

Message 19 of 33
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Re: Selling to low feedback users

Anonymous
Not applicable

I spoke with eBay they said he does pay just cancel and relist  

Message 20 of 33
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Re: Selling to low feedback users

Anonymous
Not applicable

Yep I think this guy is going to be issue 

Message 21 of 33
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Re: Selling to low feedback users

Anonymous
Not applicable

 I stated in my email to him that I ship everything out by 9 am  on my way into work    Andvi

Message 22 of 33
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Re: Selling to low feedback users

Anonymous
Not applicable

I have clearly stated I  ship every day by 9 am on my way into work and  this guy has clearly. Not responded or made a attempt to pay me. If he does not pay me by tomorrow the order is getting cancled

Message 23 of 33
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Re: Selling to low feedback users


@Anonymous wrote:

I spoke with eBay they said he does pay just cancel and relist  


So customer service told you to violate eBay policy and lie about the reason for cancelation?   Your choices are problem with buyers address, buyer requested, or out of stock.  Out of stock earns you a DEFECT and the other two are not true either. 

 

You should file an unpaid item case to give the non payer a strike on their account.  

 

You can file an unpaid item case as soon as 48 hours after sale. You have 32 days from date of sale to file the case to get your sellers fees back and give the non payer a strike on their account.  

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&query=Resolving%20unpaid%20items%20with%20buyers&context=9004_SELLER

Return to the case after at least 96 hours and select request fee credit> buyer has not paid.  THEN you relist

Add the buyer to your blocked bidder list

https://offer.ebay.com/ws/eBayISAPI.dll?BidderBlockLogin

Have you set up your buyer requirements?  

 

Go to My eBay > Account > Site Preferences 

Set up your buyer requirements:

Have received 2 Unpaid Item strike(s) within 12 Month(s)
Have a primary shipping address in a location I don't ship to
Have a feedback score of -1 or lower
Are currently winning or have bought 5 of my items in the last 10 days and have a feedback score of 5 or lower

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 24 of 33
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Re: Selling to low feedback users


@Anonymous wrote:

Because I have had a issue with a zero feed back person awile ago buy something of mine  and after all the excuses  he wanted me to hold and he would pay me  as soon as he got paid   That is why I don’t deal with  zero or low feed back buyers. The excuses


And if that had happened with a buyer who had 800 feedbacks, would you reject future buyers whose total FB was 800 or higher?  What if the buyer had 798 FB?

 

I say take each transaction as it comes.   If buyer pays, ship.   If buyer doesn't pay, file the unpaid claim.

Message 25 of 33
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Re: Selling to low feedback users

I'd follow through with the deal and ship the item

Message 26 of 33
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Re: Selling to low feedback users


@Anonymous wrote:

When the guy  who bought  one of my items and said can you hold till I get paid I called ebay my self and spoke to them  they said   Tell him nope and relist


I've held items for buyers who asked that before. They paid exactly when they said they were going to and even left me positive feedback.

Message 27 of 33
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Re: Selling to low feedback users

Hopefully, you're aware that you have to wait 48 hours after the end of an auction/listing before you can open an unpaid item case.

And, many sellers give a little more time if the purchase is made on a weekend.  

Message 28 of 33
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Re: Selling to low feedback users

You have a far graver problem than to be worried about a buyer’s feedback score. The items you are selling may be against eBay policy. You cannot sell badges, or accessories, of law enforcement or emergency services. Here is the policy:

 

https://www.ebay.com/help/policies/prohibited-restricted-items/policerelated-items-policy?id=4319

 

At one time defunct vintage badges and the like were allowed, but apparently not anymore. And while you may see others listing such items, it is not a good idea to believe you won’t get caught. It is too risky to leave them up.  The policy is explicit:

 

Police and emergency response uniforms, equipment, or accessories can't be sold on eBay...”

Message 29 of 33
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Re: Selling to low feedback users

Anonymous
Not applicable

These are pink breast cancer patch they are not real they are novialty patches

Message 30 of 33
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