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Sellers should be able to make negative comments about buyers!

Am I the only seller that thinks eBay needs to level the playing field and let sellers leave negative comments in the feedback?  Buyers can (and do) say anything they want in Feedback but sellers have to be nice or silent.

 

Brand non-payers with a visable negative mark on their feedback and it might reduce (or shame) some of them into stopping it.  Sure they are legitimate reasons to not pay but speak up -- don't just go silent and not pay.  Those are the ones that should be exposed as fakes.

 

Even worse I had one pay and then within an hour write and say I want a credit.

 

I hd one in feedback make a negative comment about an item saying something was broken when the auction clearly labeled that bit as broen but being included at no extra charge if the buyer wanted to try and repair it.  To eBay's credit they did cancel that feddback but only after I called them and expained the situation and pointed out where the auction clearly showed that information.

 

eBay let us leave negative (or even netural) comentss about buyers!

 

Message 1 of 60
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59 REPLIES 59

Re: Sellers should be able to make negative comments about buyers!

No. This was one of the biggest reasons good buyers left Ebay. They would be ripped off with no recourse and negged for the privilege.

 

Furthermore rage filled sellers would leave diatribe laiden mispelled nasty comments with excessive exclamation marks. This made them AND Ebay look bad.

 

When non-payment is the least of the potential buyer faults, I don't understand why you chose THAT to stake your opinion on. Have you never changed your mind and taken somethign back to the store? Did Target put a big permanent R for returner on your forehead?

 

Retaliatory negative feedback for customers is not a good look. Do you really want the nonethical angry section of sellers leaving nasty comments for YOUR good buyers?

 

I think scammers, both buyers AND sellers should be permanently removed from Ebay. Future sellers will never see the comments until it's too late. So negatives when most items are sniped, FP or BIN is virtually useless.

 

 

Message 2 of 60
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Re: Sellers should be able to make negative comments about buyers!

None and a half years, and still some people won’t move on from this.

Message 3 of 60
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Re: Sellers should be able to make negative comments about buyers!

So  what other merchaniser criticizes buyers?  And buyers do leave bad feedback for them.......

Message 4 of 60
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Re: Sellers should be able to make negative comments about buyers!

How about the ability to leave NEGATIVE stars for buyers?...maximum of 3.
That'll show up glaringly.
Message 5 of 60
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Re: Sellers should be able to make negative comments about buyers!

How about getting over the idea that unethical sellers should be allowed to punish perfectly good buyers? How often do we get angry sellers on the board that created their own problems yet want to punish the buyer for being unhappy? In any transaction there are four outcomes:

 

Good buyer, good seller

Good buyer, bad seller

Bad buyer, good seller

Bad buyer, bad seller

 

Right now the worst outcome is bad buyer, good seller. Good seller gets punished by unethical buyer. Now we want to double that and allow bad sellers to punish good buyers? Not a good idea.

 

The punishment will go to good buyers who will leave. The bad buyers don't care, they just get a new id or snipe. They're not proud of their record because they're not here to build a history, they're here to scam. It will not punish the people who deserve it but it WILL punish the people who don't.

 

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Re: Sellers should be able to make negative comments about buyers!

ebay can be a murky pond...you can wade in all you want, but it's best to have a stick to test the depth.
Feedback is that stick.
Message 7 of 60
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Re: Sellers should be able to make negative comments about buyers!

Feedback is the stick when it can be used ahead of time. It can't when you're a seller. So it's not useful as a preventative guide and some sellers will use it to beat buyers instead.

 

I don't think non-payment is a heinous crime. I do think scammers should be removed. Neither of these requires a brand on the buyer's forehead.

 

Message 8 of 60
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Re: Sellers should be able to make negative comments about buyers!

Back when I first started buying here, sellers could neg buyers.

I bought an item and didnt pay for the OPTIONAL insurance that the seller offered. The seller refused to ship and sent me several nasty messages calling me names and demanding I pay the insurance or he wouldnt ship. I had to wait several days for paypal to refund my money. I left the seller a neg Refused to ship, demanded I pay insurance fees. He left me a neg calling me a whining cheapskate and a few choice cuss words.

A few weeks later I found the identical ring from another seller. WHAT LUCK! I thought....NOPE, it was the same seller on another account, only his listing made no mention of optional insurance. Instead sent a paypal invoice for the extra after I had paid. So I went through the whole process of getting my money back again. I didnt bother to leave feedback, I was done with ebay. But he left me a pretty red mark accusing me of not paying.

It was almost 2 years before I came back to ebay,and at that I opened a new account because I didnt want those negs to be seen.
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Re: Sellers should be able to make negative comments about buyers!

the last neg  I recieved was from a buyer who I sold a porcelain floral centerpiece to. 

the address was in the U.S. Turns out this individual was actually from Azurbaijan . so after it was reboxed and sent overseas it was damaged. After 36 days he informs me he wants a refund . I declined and he gave me a negative feedback . I thought it was over but about 2 weeks ago he's back saying that he's going to open a case against me . I pointed out to him that the photos he sent was of a box that had a shipping label and as I don't own a printer and am not printing labels that it was a ploy to get e refund and that I was on to his game, haven't heard from him since .

so yes it would be great to be able to warn other sellers that this person in on ebay and leave him a negative . 

 

the other one I recieved was from a guy who sells G.I. joe accessories , he was upset because I didn't pack his tiny boots, rifles, and hand grenades better . so yes I am in favor of leaving negative feedback for buyers

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Re: Sellers should be able to make negative comments about buyers!


@662green wrote:

the last neg  I recieved was from a buyer who I sold a porcelain floral centerpiece to. 

the address was in the U.S. Turns out this individual was actually from Azurbaijan . so after it was reboxed and sent overseas it was damaged. After 36 days he informs me he wants a refund . I declined and he gave me a negative feedback . I thought it was over but about 2 weeks ago he's back saying that he's going to open a case against me . I pointed out to him that the photos he sent was of a box that had a shipping label and as I don't own a printer and am not printing labels that it was a ploy to get e refund and that I was on to his game, haven't heard from him since .

so yes it would be great to be able to warn other sellers that this person in on ebay and leave him a negative . 

 

the other one I recieved was from a guy who sells G.I. joe accessories , he was upset because I didn't pack his tiny boots, rifles, and hand grenades better . so yes I am in favor of leaving negative feedback for buyers


Yep, and you'd be one of the sellers that got the ability taken away. When sellers say things like "this item was shipped and received as promised - too ignorant to open a box sad" it makes ebay look bad, and the seller look worse

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Re: Sellers should be able to make negative comments about buyers!

I think in your case, the first buyer should be reported as a scammer and they should be permanently removed from Ebay if they show a track record.

 

In the second case, those doll buyers are picky. I think if they were unhappy that you packed poorly and a rare item was damaged or could have been damaged because of that packing then bad feedback was deserved. In my opinion, you wanting to leave a retaliatory negative is exactly why sellers lost the privilege. What would you leave the neg for? "Buyer was unhappy because I packed his rare item poorly"? 

Message 12 of 60
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Re: Sellers should be able to make negative comments about buyers!

So exactly who is going to see all this "warning" feedback if sellers don't see the buyer until they buy an item? What good is it going to do other than to make most sellers look like flaming hotheads?

 

The negs for buyers boat sailed almost TEN years ago, and thankfully it isn't coming back. Everyone needs to get over it. I don't want wingnut retaliatory sellers posting nasty negs for buyers who do not deserve it. It makes us all look bad. It ruined Ebay's reputation years ago and Ebay has never recovered from that.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 13 of 60
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Re: Sellers should be able to make negative comments about buyers!

Buyers are using feedback to literally steal from sellers. A lot of small sellers can't afford those shenanigans but are forced to eat costs they can ill afford. For you to defend and support that in any way is stunning.

There definitely should be a level playing field for all, with sellers allowed to leave negs for buyers - it is supposed to be a two-way street. Right now it's anything but.

You keep saying sellers used to abuse feedback but now buyers are abusing it to commit crimes. That's no more "okay" than what sellers may have done in the past. If a middle ground can't be found, perhaps the whole feedback thing needs to go entirely. Or at least be re-vamped.
Message 14 of 60
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Re: Sellers should be able to make negative comments about buyers!


@ocean-monarch wrote:

Am I the only seller that thinks eBay needs to level the playing field and let sellers leave negative comments in the feedback?  Buyers can (and do) say anything they want in Feedback but sellers have to be nice or silent.

 

Brand non-payers with a visable negative mark on their feedback and it might reduce (or shame) some of them into stopping it.  Sure they are legitimate reasons to not pay but speak up -- don't just go silent and not pay.  Those are the ones that should be exposed as fakes.

 

Even worse I had one pay and then within an hour write and say I want a credit.

 

I hd one in feedback make a negative comment about an item saying something was broken when the auction clearly labeled that bit as broen but being included at no extra charge if the buyer wanted to try and repair it.  To eBay's credit they did cancel that feddback but only after I called them and expained the situation and pointed out where the auction clearly showed that information.

 

eBay let us leave negative (or even netural) comentss about buyers!

 


 

Filing a UPI does "brand" a buyer --- and stops them from being able to continue the practice

 

Feedback is a quaint relic of the past --- back when eBay was as much a "social" site as a trading site ...



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