Sellers questions

[thecoozieguy]

I've accumulated a number of (Questions not answered)

All questions have been answered and I know I can click on (Questioned answered) but is there a way to do 30-40 at once instead of one at a time?

Thank you

[katzrul15]

@thecoozieguy 

There does not appear to be a way in Seller Hub to do so in bulk, etc.

You can do it on a single transaction with multiple questions and click all have been answered for that single transaction.

Just tried it in Seller Hub and could not do it for several transactions that think they have "open" questions currently.

Would be a nice function, however, as you can answer the question as you know from messages and there is a dis-connect with the listing thinking the questions are still pending.  Glitchy and needs to be corrected.

[femmefan1946]

If these are all basically the same question you have a couple of fixes.

 Change your listing to include the missing information.

Write the answer once, then cut and paste it into all the questions, one by one.

"Questions pending" does seem to hang on well after the question has been answered.

You can mark them in bulk as Replied and then move them to your archive or wherever you keep answered questions.

[popblox]

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@femmefan1946 wrote:

"Questions pending" does seem to hang on well after the question has been answered.

You can mark them in bulk as Replied and then move them to your archive or wherever you keep answered questions.

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I've been trying to figure out how to do this forever! How do you mark them in bulk as replied??