Problem preparing listing

[dgr763]

I’m stuck trying to prepare a listing and would appreciate some help. I have sold collectibles in the past, most recently a few months ago. I now have paper ephemera and photos of a boys camp in 1937 that I'd like to sell. No problem I thought, but then I discovered that ebay has changed the process of how to prepare a listing, which I'm unable to figure out. Ebay has me in a loop between two windows that I can't get beyond.

Here are the details.

- I clicked on "sell and item"

- On next page I clicked on "list an item"

- On next page it says "tell us what you're selling." I typed in "boys camp paper ephemera" and clicked on the search icon.

- On next page ebay showed a suggested category, which was a clickable link. The suggested category was fine with me so I clicked on the category link. But rather than being taken to a page to prepare my listing, a vertical side window opened in which I was to "enter a value." Also, three more suggested categories were shown none of which applied to me (knives, sports cards, pottery?!). Below that was the complete listing of all selling categories like collectibles etc.

- So in this side window, I entered a value and then clicked on Collectibles, then Paper, then Ephemera, then 1920-1939.

- That closed the side window and I was back at the screen with the link to the category it had originally suggested. I clicked on that suggested category link again, and again the side window opened.

I can't get out of this loop. I have no idea what ebay wants or expects me to do.  Ebay seems to have made a very simple process (preparing a listing) a major pain-in-the-neck now. Can someone please tell me what I'm doing wrong? Thanks

[rebell45]

Not sure what the problem is, but have you tried finding a similar active listing and selecting the Sell Now button to copy it?  Also, if you are using the New Listing tool, you might try switching back to the old business listing tool.

[dgr763]

Thanks for your reply. I'm sorry my explanation wasn't clear, but I have figured out how to fix my issue. On the page where ebay had a link for a suggested category, I wasn't supposed to click on that link to accept that category. You instead have to click on "view possible matches" on that page. I just tried that and the window appeared to prepare my listing.

What confused me was why does ebay show its suggested category as a clickable link? Seems like it'd be less confusing (at least for people as dumb as me) if they just had the "view possible matches" link. And if there weren't any matches or suggestions, have a link to open the side window to provide further details.  Anyway, problem solved.