This is not new but eBay needs to hear it from small sellers and respond.
We need a way to highlight bad buyers. Every month I have non-payments. I end up wasting loads of time doing the posting, packing the item and chasing the buyer who does not pay. Customer service says you can get a refund by opening a non-payment case -- more work for sellers -- and the buyer goes off to do it again and again. This week I have spent a week sending daily messages to someone who bought a $50 item and no replies and no payment. But they have a perfect feedback record with all these wonderful comments about how great they are and they are a faster payer, etc etc etc. Then someone else buys an item, does not reply to repeated messages, pays for it in the middle of the night and 50 minutes later sends me a message to cancel the purchase and requesting a refund. I can not even do an unpaid case and they walk away scott free. If I do not accept they can leave negative feedback on me as the seller but I can not highlight the games they are playing.
eBay hear us NOW: for all the fees we pay as sellers you need to reapond. Long ago sellers could leave negative feedback. Not any more. Let us leave negative feedback or let us indicate that we purposely withheld feedback and why. Post the percentage of times a seller is withholding feedback and if you want make us the seller give a reason like non-payment or bad communications or slow payment.
Post the percentage of times each buyer has not paid or reneged on a deal on their profile. That tarnish might get people to be more respectful of the system.
It's simply unfair to the sellers that we can not highlight the shortcomings of the buyers but they can say whatever they want in feedback about us.
It's simply unfair as a seller that I can not tell that someone who is bidding is likely to be a deadbeat and string me along and not pay. Or worse yet block my auction with a bid they never plan to honor so a competitor's auction goes forward and sells while I end up with an unpaid item.
Let me set my auctions so that a bidder with say 5 or more non-payments can not bid in my auctions.
Or I am sure the community can come up with other similar suggestions to be fair to the majority of good buyer but also now call out once and for all the small number of people not playing by the rules and abusing sellers and getting away with it.
