Seller's Nightmare

[gregalion]

This is why I am leaving eBay. I'm sick of the nonsense. I know I'm a small seller, but IF there were any unity of small sellers who are being MIStreated like this and WE all left this platform, that would cost eBay substantial money and then maybe, just maybe, they would spend some of their profit on hiring people trained to actually address sellers' issues. 

NOTE: All you pro-eBay lapdogs, please save your text. I'm done with hearing about how you "never had a problem" etc. You're full of styrofoam peanuts.

[eburtonlab]

If you read his post carefully, they did not inform the OP of what information he needs to change or correct therefore he cannot 'fix it.'

There is no question that eBay's error messages can be less than helpful. Previous versions returned "Sorry, something went wrong. Please try again later."

But there is a fairly limited amount of information between the eBay account, the checking account and the Managed Payments form that must match: name, street address, SS#, EIN or tax ID#, ACH routing number, possibly date of birth.

Common problems include missing middle initial, different name on the checking account, PO Box problems (must use a street address), extra characters in the SS#, EIN or tax ID# (remove dashes), wrong routing number (check with bank -- ACH routing number is not always the same as the routing number shown on the check). In some cases a mismatch between a personal account or a business account might be an issue, though not always, apparently. Some older eBay accounts may not have had the date of birth recorded at the time the account was set up, and may have inherited a placeholder value when that field was added later -- you may have to contact eBay about getting that updated if that is the problem.

There are several threads with helpful suggestions that can be found by searching the discussion boards using the error message text as search keywords.

https://community.ebay.com/t5/Payments/Have-questions-about-payments-Check-out-this-post-for-helpful...

https://community.ebay.com/t5/Payments/Managed-Payments-Registration-Walkthrough/m-p/31092219#M79735

[yuzuha]

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@eburtonlab wrote:

If you read his post carefully, they did not inform the OP of what information he needs to change or correct therefore he cannot 'fix it.'

There is no question that eBay's error messages can be less than helpful. Previous versions returned "Sorry, something went wrong. Please try again later."

But there is a fairly limited amount of information between the eBay account, the checking account and the Managed Payments form that must match: name, street address, SS#, EIN or tax ID#, ACH routing number, possibly date of birth.

Common problems include missing middle initial, different name on the checking account, PO Box problems (must use a street address), extra characters in the SS#, EIN or tax ID# (remove dashes), wrong routing number (check with bank -- ACH routing number is not always the same as the routing number shown on the check).

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Exactly. And it's not like this is something that's unique to eBay, either-- I've had websites reject my credit card billing address because I wrote out "Street" when they wanted it to be "St," or I put in a period at the end of "St." when they didn't want one, etc. Some sites can be stupidly picky like that.

[dirk12955]

We can all agree that the customer service on eBay is a little,    Sucky.

Can we all agree,      Sometimes we have to help ourselves?    

[maxine*j]

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@chapeau-noir wrote:

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@coffeebean832 wrote:

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@dryophelia wrote:

Still ranting. Still leaving. Still has 300+ items for sale.

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Oh, I see. OP went through the same rant 10 days ago and hasn't let go.

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Yeah...that.

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And was "on the verge of leaving" on May 7.

=

[maxine*j]

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@sakic92710 wrote:

If you read his post carefully, they did not inform the OP of what information he needs to change or correct therefore he cannot 'fix it.'

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He was told there was an information mis-match. 

He can fix the problem by comparing the info to find the discrepancy and making the correction.  

I read this post and the one on the 2nd carefully.  In neither one did OP say that he had actually compared his documents side by side, character by character, and found no differences.   So I doubt if OP has done his bit to fix this.

Many find it more gratifying to emote about a problem than to solve it.

=

[lacemaker3]

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@gregalion wrote:

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@dryophelia wrote:

@gregalion 

Still ranting. Still leaving. Still has 300+ items for sale.

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Go try and make a purchase, see what happens...

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Doesn't look like there would be any problem making a purchase, from what I see. Payment would go through managed payments.

[chapeau-noir]

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@yuzuha wrote:

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@eburtonlab wrote:

If you read his post carefully, they did not inform the OP of what information he needs to change or correct therefore he cannot 'fix it.'

There is no question that eBay's error messages can be less than helpful. Previous versions returned "Sorry, something went wrong. Please try again later."

But there is a fairly limited amount of information between the eBay account, the checking account and the Managed Payments form that must match: name, street address, SS#, EIN or tax ID#, ACH routing number, possibly date of birth.

Common problems include missing middle initial, different name on the checking account, PO Box problems (must use a street address), extra characters in the SS#, EIN or tax ID# (remove dashes), wrong routing number (check with bank -- ACH routing number is not always the same as the routing number shown on the check).

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Exactly. And it's not like this is something that's unique to eBay, either-- I've had websites reject my credit card billing address because I wrote out "Street" when they wanted it to be "St," or I put in a period at the end of "St." when they didn't want one, etc. Some sites can be stupidly picky like that.

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I've actually had an extra SPACE at the end of a text string goober things up.  I'd be going out of my mind trying to figure out the problem and finally hit upon that - and this wasn't eBay.

[kinnickinnick1963]

Millions of small sellers did already leave the platform.   Sockpuppets will now tell you that the previous statement is only fantasy and that the stockholders are happy. 

[chapeau-noir]

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@kinnickinnick1963 wrote:

Millions of small sellers did already leave the platform.   Sockpuppets will now tell you that the previous statement is only fantasy and that the stockholders are happy. 

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Source, please?

(and stockholders being happy doesn't mean squat in this context - sorry).

[maxine*j]

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@kinnickinnick1963 wrote:

Millions of small sellers did already leave the platform.   Sockpuppets will now tell you that the previous statement is only fantasy and that the stockholders are happy. 

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Says yet another fifth columnist. 

=

[lacemaker3]

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@kinnickinnick1963 wrote:

Millions of small sellers did already leave the platform.   Sockpuppets will now tell you that the previous statement is only fantasy and that the stockholders are happy. 

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In Q1 2021, more than 50% of eBay global volume was processed through managed payments.

According to the Q2 earnings report: "In Q2, 71% of global on-platform volume was processed through managed payments and the company exited the quarter over 80%. eBay exited the quarter with over 13 million sellers migrated globally [of 16 million total active sellers]."

[fashunu4eeuh]

”NOTE: All you pro-eBay lapdogs, please save your text. I'm done with hearing about how you "never had a problem" etc. You're full of styrofoam peanuts.”

It’s a public forum. You get what you get.

[dirk12955]

Apparently some eBayers can't imagine a world where an eBay seller is making money AND able to get thru the day without some sort of issue.

[thescarletpimpernel]

AMEN, Brother!

[theteamsetguy]

If you watched the CEO earlier today on CNBC he said the number of registered sellers last quarter INCREASED by 5%. So they must have replaced all of the sellers you claim that left and then some.