Seller needs assistance with the new messaging system.

[kabilab]

I have three prospects awaiting a reply from me, but, after in excess of 60 mins., I am at a loss as to where on the page I would be able to respond. Please assist.

[krazzykats]

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[evry1nositswindy]

Desktop:  Type at the bottom to the right of the picture icon, not in the large white space.

[a_c_green]

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@kabilab wrote:

I have three prospects awaiting a reply from me, but, after in excess of 60 mins., I am at a loss as to where on the page I would be able to respond. Please assist.

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@kabilab : To get started, you click in the little gray field that's somewhat misleadingly named "Send message," and that should give you a cursor for typing your text. To send the message, you then click the paper-airplane icon to the right of the message field. If you want to attach images before sending, click the little landscape icon to the left of the message field.

[richard1rst]

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@kabilab wrote:

I have three prospects awaiting a reply from me, but, after in excess of 60 mins., I am at a loss as to where on the page I would be able to respond. Please assist.

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Go to your messages page:

[kabilab]

Thanks to all, as your advice worked.

[inhawaii]

I noticed people like the new messaging system a lot better after they learn how to use it.   😉

[kabilab]

inhawaii, some sellers probably prefer the new, but many decades ago, I adopted the adage that if it isn't broken, don't attempt to fix it. The former version, for me, was much more intuitive.

I purchased my first computer in Feb. of 1997. I quickly formed the opinion that some programmers either lacked the ability or desire to embrace the acronym KISS. Nothing has occurred since to change my mind.

[richard1rst]

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@kabilab wrote:

inhawaii, some sellers probably prefer the new, but many decades ago, I adopted the adage that if it isn't broken, don't attempt to fix it. The former version, for me, was much more intuitive.

I purchased my first computer in Feb. of 1997. I quickly formed the opinion that some programmers either lacked the ability or desire to embrace the acronym KISS. Nothing has occurred since to change my mind.

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My first computer ran a DOS based program called First Choice. Windows and Apple didn't even exist yet. I don't believe everything that we do today could be accomplished if DOS was never improved upon.

[fern*wood]

My brain works how it works and often not well with how ebay thinks it should work.  I completely understand the confusion on this new message version.  That big white area right in front of me looks like a dandy spot to type a message to respond to a question that's right above it and then hit the big "send message" button.    Usually those actions described in boxes do something and aren't where I'm supposed to do something.