Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Buyer charged full price after I accepted their counter offer

Sent an offer to watcher. Watcher countered and I accepted the counter offer. Buyer purchased item but was charged full price. I refunded the difference, but does anyone know why this happened?

Bogus Negative Feedback - HELP

Negative feedback received 10/6: Buyer did not reach out to me before leaving feedback. I requested feedback removal but was denied on grounds of no policy violations (which I do not think is correct - buyer uses profanity “**bleep**”). I reached ou...

The new buyer cancellation policy is beyond stupid.

Once again, eBay catering to deadbeat buyers. I have had more scams and flaking out buyers in the last month than I can believe. This new rule lets them bid & win...sit on not paying for days..and then request a cancellation. Effectively typing up yo...

Resolved! Buyer is leaving a lot of negative feedback for sellers, including me, and it hurts sales.

I have been with ebay for over 25 years and I don't understand why ebay is allowing buyers to leave negative feedback because they found me to be "uncompassionate". It is my first negative feedback received ever. Of course I appealed and ebay says th...

eBay Complicit In Item Not As Described Scam

I want to bring light to an eBay item not as described return shipping case that was not properly handled by both eBay and the USPS. I have been a seller on eBay for 17 plus years, have a stellar record as a seller and I'm currently wearing the Top S...

Strange behavior from another seller (Fraud?) Drop shipping my items from another marketplace

I have recently found a member on eBay dropshipping my items that are listed on another marketplace (I'm not currently selling on eBay) at a loss (40% loss).I found this out as I received communication from someone who purchased from them, in the end...

Suspicious buyer

I am unsure of this buyers intentions, I feel that maybe he have bought from me before and is doing this out of retaliation:I received a best Offer for an item. Listed price: 37.99.. best offer received: 35. This was a slight red flag out of curiosit...

Buyer gave wrong address trying to change after delivered

An order shows it was delivered 2 days ago and now the buyer is trying to change the address am I going to be responsible even though they gave me the wrong shipping address to begin with and now are trying to change it after it saying delivered

Buyer thinks that I should pay for the original shipping. What to do?

Buyer purchased a new pajama set. She returned the item and checked they were defective. There is nothing wrong with them. She had claimed they were scratchy. Since she checked defective, the return doesn't give me the option of not returning the ori...

How to Sort Listings Alphabetically

I am trying to sort my listings alphabetically but under "sort by" I do not see "alphabetical" or "name" as an option. I looked at the page of someone I else I know and they are able to sort by name.

Item condition subjective, Buyer demands refund

Hello, I (seller) recently sold a $350 Cashmere sweater on eBay for $44. I listed the item as pre-owned and in the item description I described the item as good overall condition, 6.5/10 with some minor defects.The sweater in my personal assessment w...

Buyer fraud and theft

I sold an item on ebay, a collectible pin. Pin was brand new in packaging never opened. Buyer received the item the next day and immediately left negative feedback:"Quick shipping but pins do not fasten. Back of pin keeps falling off so I’m not able ...

Paranoid minds want to know.

""Your funds are on hold until this request is resolved Request ID: xxxxxxxxxxxxHi xxxxxxxxxxx,We'd previously contacted you about a return request that xxxxxxxxx filed for an order placed on Oct 27, 2024."" I don't understand why it says "We'd previ...