eBay

rjgfinejewelry · ‎10-10-2018

Hi Everyone

I have been on Ebay for 18 years. Have met a lot of people and have enjoyed it. I have someone that made an offer on one of my items, I sent them a counter offer of which they accepted. I sent them an invoice and later that evening they responded with an email stating that there mother has alzheimers and she had made the offer etc. So they would like me to cancel the order. Now I am truely sorry that her mom has alzheimers. Seems to me that I have had this type of response from Ebay buyers before. The buyer has a really high feedback with no dings in it. I get the original offer but to come back and except the counter offer seems a little fishy to me. Has anyone had this experience?

fern*wood · ‎10-10-2018

I've had people change their minds. I just cancel using the buyer requested reason and relist. I don't really focus on their reasons or even lack of one.

threshold.sales.group · ‎10-10-2018

Stinks, but a worse situation is to ship something to a buyer who has indicated they don't want the item. That never ends well for the seller.

rjgfinejewelry · ‎10-10-2018

I generally do that but in that myself and will do that with this one but its frustrating when people make an offer and you send a counter and then they accept. If you changed your mind, no problem but I would think they would have changed there mind after the first offer.

emerald40 · ‎10-10-2018

@rjgfinejewelry wrote:
I generally do that but in that myself and will do that with this one but its frustrating when people make an offer and you send a counter and then they accept. If you changed your mind, no problem but I would think they would have changed there mind after the first offer.

_______________________________

I have seen people change their mind in the parking lot.

She obviously regretted that second offer. Her mom's condition is irrelevant.

They do not want it. And if you force them to buy it, they will only file SNAD and return it.

bigdeals.etc · ‎10-10-2018

I'd also like to add... report the buyer if you feel anything is amiss.

emerald40 · ‎10-10-2018

Report - there is nothing to report. People change their mind all the time.

rjgfinejewelry · ‎10-10-2018

I agree with you. Not going to force her to buy it. Dont want anyone to buy something they dont want or changed there mind on. We want our customers happy.