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Seller Hub Layout Change

According to the help page regarding the seller hub I should be able to customize it. But there is no link for customizing anything. Didn't there used to be? The eBay rep I just spoke to told me that they new layout is how they decided it was best for us. And if I want them to change it back I should provide feedback.  We all know how that goes...

IN any case, why do they still have tips that don't apply? I'll never understand how they can make changes to sites and just leave help pages for previous versions of the same site.


Message 1 of 25
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24 REPLIES 24

Re: Seller Hub Layout Change

@jackofallstuff 

Sometimes a notification box or boxes appear at the top with have an X in the upper right corner and others do not.  That is annoying.  Once I see it and I don't want it, we should have a way to dismiss that.  I encourage anyone that has an issue with this or anything else on the Seller hub, click on the "?" icon in the lower right of your screen and submit feedback.  When I sent in my feedback, I also requested the RETURN of the Customization Icon.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 16 of 25
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Re: Seller Hub Layout Change

There are some things I wish they would remove, like add recommended item specifics and finish setting up my store,  but no one cares what I think.

Message 17 of 25
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Re: Seller Hub Layout Change

I think its going to boil down to what people request the most using the ? feature on the page.

 

If only one or two people ask for something, but 102 people ask for something else, who would they listen to?

 

I suggest any changes that you like or don't like, you report them.  The more of you that do that, the more they will listen.  Other than that, not much else I can suggest.  I get frustrated with some changes too, but I also try to give feedback using the ? or shaking the device (if on mobile) if it bothers me enough.

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 18 of 25
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Re: Seller Hub Layout Change

It will be a glorious day! Thank you.

Message 19 of 25
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Re: Seller Hub Layout Change

Add them all up and it creates a nightmare!

Quite annoying... this is for certain.

Message 20 of 25
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Re: Seller Hub Layout Change

Absolutely. We're all in this together!

Message 21 of 25
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Re: Seller Hub Layout Change

Appears to be correct. Today my layout looks as it was before it changed.

Still wish the customize link was there though.

Message 22 of 25
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Re: Seller Hub Layout Change

They also have links to report listing violations, including counterfeit coins.  In the past several months, I have reported multiple listings of counterfeit coins (for example, 1856 Flying Eagle Cent for $40.  They have multiple copies of this date available, and the photos show coins that are in high mint state (no dings, nicks).  It's not clear to me why eBay doesn't believe these are counterfeit, even though there are scores of them available.  The total mintage of the coin was 2,000.   There are multiple sellers selling a large volume of these (and other extremely scarce US and foreign coins) for a small fraction of their normal sales price.  There is currently a very high grade proof coin listed at $69,950.  

 

Hello, eBay? Are you there?  The counterfeit coins I reported are indeed counterfeit, but here's your reply to my most recent report:

 

Hello het.pakhuis,
Thanks again for reporting the listing(s) you found. 

What happened:
We looked into your report and didn’t find the listing to be in violation of our policy.  This determination was made by a customer service agent.

If you reported content that isn’t listed below, we’ll send a separate email once we’ve made a decision. 

Your reference ID:
2-197217395381 

Here are the listings you reported that are included in this decision:
Item: 157213602775 Screenshot (443).pngScreenshot (445).png*
Message 23 of 25
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Re: Seller Hub Layout Change

No, they've screwed all of us into the same page layout.  Less account memory/variables for them to deal with, but now when they make changes that screw something up on the page, it will affect all of us.

Message 24 of 25
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Re: Seller Hub Layout Change

I agree! I wish they would stop fixing things that are not broken.

Message 25 of 25
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