Seller Hub Active Listings, Orders, Overview - design changes rolling out

[wastingtime101]

Mentioned in my post of Seller Check In Highlights from about 6 weeks ago:

Chuck [Van Pelt] shared sneak preview screenshots of upcoming changes to the Seller Hub Orders page and Active Listings page surrounding search/filter navigation on Active listings, features to more easily access repeat buyer history on Orders, and more. I strongly encourage everybody to watch their networking session.

Here's that video: https://www.youtube.com/watch?v=oZeU_ynzUAY

I heard from a seller that has the new view today, at least for Active listings. I forgot to ask him about the Orders page. (In the video I loved what eBay did with repeat buyers on the Orders page.)

With my buddy's permission I'm posting screenshots from his new Active Listings view compared to the old view which most of us are still seeing. Green line is the divider. Top = current soon to be old view | Bottom = new view

Disclaimer: These images are from different computers and browsers, probably with different zoom settings, so don't assume that because the bottom one looks so tiny compared to the top that it actually is. I'm showing the comparison so you can see the changes in function and how everything is in a slightly different place under a more compact view with new filter buttons.

[nat-bla]

Good luck trying to find out which of your items have bids, especially if you have several hundred items listed.  Keep filing complaints to ebay under the comments section on seller hub.

[allthingssurplus]

This just another huge time waster for Sellers.  The new message system causes my five eBay people to lose one hour a day in lost productivity which equals $3000 a month.  WHEN WILL ALL OF THESE MAJOR OVER COST CHANGES STOP.  One has to question the intelligence level of those wanting these changes.  If eBay sold shoes they would be out of business in a month.  No common sense.

[david.edst]

Yeah, I don't think I've ever seen a more convoluted website in my entire life - of any kind. As someone who bought things [for 16 years] and only sold a few random items, I never experienced that side of ebay. Now that I've opened a store, wow... efficient is an antonym of selling on ebay.

I suppose once a seller gets everything set up it becomes easier... I hope my supposition is correct.

[chubbycatcollectibles]

I hate that big empty photo block when listing and item.  That block should show the main photo.

[rising-sun-photography]

The new Manage Active Listings page got rid of the Original Quantity column which was very useful for multi quantity listings. This was especially useful when sending offers. If I had an item that had an Available Quantity of 10 but an Original Quantity of 100 I could figure out that I sold 90 since the listing originally launched. If I had another listing with an Available Quantity of 10 but an Original Quantity of 10 I could see I have never sold any and would be more likely to send an agressive offer. With this new update I can't distinguish between the item with 90 sales and the item with 0 sales. Under the Customize Table section there is a Sold Quantity option but when it is selected it doesn't show up as a column in the the Manage Active Listings page. If anyone has a work around I would be grateful. 

[wastingtime101]

The original quantity column wasn't removed @rising-sun-photography . I suggest using the "customize" link - perhaps yours was somehow altered and you need to add it back?

[rising-sun-photography]

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@wastingtime101 wrote:

The original quantity column wasn't removed @rising-sun-photography . I suggest using the "customize" link - perhaps yours was somehow altered and you need to add it back?

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This is what I see when I use the Customize Table link. The Original Quantity is not an option to select and it doesn't show up as a column. I have tried on my computer and on my phone and I am seeing the same thing on both devices.

[wastingtime101]

Oh holy cow @rising-sun-photography - it's now gone for me, too! What the heck, eBay?!?!?! Initial quantity is an essential column!!!

Please tell us this is a tech error and not an intentional change devon@ebay kyle@ebay elizabeth@ebay  . Initial quantity is one of the most important columns in seller hub active listings. I rely on it heavily.

[wastingtime101]

You can add the "sold quantity" column to your view @rising-sun-photography since your goal is to see sold quantity.

For me I want to see initial quantity to know how much I stock of certain items without having to do any math and worry about errors.

[rising-sun-photography]

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@wastingtime101 wrote:

You can add the "sold quantity" column to your view @rising-sun-photography since your goal is to see sold quantity.

For me I want to see initial quantity to know how much I stock of certain items without having to do any math and worry about errors.

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Unfortunately the Sold Quantity column doesn't work. I have checked the box but it doesn't actually show up as a column in the Manage Active Listings page.

[a_c_green]

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@nat-bla wrote:

Good luck trying to find out which of your items have bids, especially if you have several hundred items listed.

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@nat-bla : Go to your Manage Active Listings page and click on the Bids column heading to re-sort your items by Number of Bids. One click will sort the column from Highest number to Lowest; clicking on the heading again will flip the order from Lowest to Highest. (This process works for almost every column. Look for the Down/Up Arrow icon next to each column head where that is an option.)

[wastingtime101]

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@rising-sun-photography wrote:

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@wastingtime101 wrote:

You can add the "sold quantity" column to your view @rising-sun-photography since your goal is to see sold quantity.

For me I want to see initial quantity to know how much I stock of certain items without having to do any math and worry about errors.

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Unfortunately the Sold Quantity column doesn't work. I have checked the box but it doesn't actually show up as a column in the Manage Active Listings page.

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Do you see it all the way at the end? There's (yet another) glitch right now where if I add Sold Quantity to the customize table, eBay will not let me reorder that column. It's have it at the end or don't have it at all. This is a freaking mess.

[rising-sun-photography]

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@wastingtime101 wrote:

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@rising-sun-photography wrote:

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@wastingtime101 wrote:

You can add the "sold quantity" column to your view @rising-sun-photography since your goal is to see sold quantity.

For me I want to see initial quantity to know how much I stock of certain items without having to do any math and worry about errors.

---

Unfortunately the Sold Quantity column doesn't work. I have checked the box but it doesn't actually show up as a column in the Manage Active Listings page.

---

Do you see it all the way at the end? There's (yet another) glitch right now where if I add Sold Quantity to the customize table, eBay will not let me reorder that column. It's have it at the end or don't have it at all. This is a freaking mess.

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I don't see Quantity Sold as one of the columns but when I check the box under Customize Table it messes with the Time Left column. It appears that the Quantity Sold and Time Left columns are overlapping and jumbling up the numbers.

[kyle@ebay]

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@wastingtime101 wrote:

Oh holy cow @rising-sun-photography - it's now gone for me, too! What the heck, eBay?!?!?! Initial quantity is an essential column!!!

Please tell us this is a tech error and not an intentional change devon@ebay kyle@ebay elizabeth@ebay  . Initial quantity is one of the most important columns in seller hub active listings. I rely on it heavily.

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Hey @wastingtime101 and @rising-sun-photography I have reached out to find out more about this, and I'll let you know when I hear back with some answers!

[simply-the-best-for-you]

Oh for gawd's sakes, now suddenly yesterday I have a new screen when I do SIO's.  A completely WORTHLESS screen, requiring another click on "got it" that just says I've sent the offer.  So, another worthless click, add that to the 5 additional clicks they added a few months ago, that I used to see what message was on the last offer i sent, so I could copy it, so I know have a good 6 or 7 ADDITIONAL clicks that didn't used to be there FOR EVERY SINGLE OFFER.  

I know 1 click doesn't seem like much, but, I send probably 100 offers in a week, so that's 100 extra clicks to confirm that I know I've sent and offer 🙄  I know I sent it, I just did it.  The way it used to work was is just put that message in the table on the original screen, so you were in place to just go down your table & do the rest.  That's how it SHOULD work b/c that makes sense.  Now as of yesterday, there's a whole nother step for every single one 😞  I don't think there's any day that I don't send at least 20 offers & honestly, back when I had buyers, I would send between 50-100 in a day sometimes, so this extra click & this extra unnecessary screen has to be repeated every single time!  

kyle@ebay devon@ebay  - can you check into this too?  It's completely unnecessary & wastes even more time & clicks & time is money.   I swear they think people only do 1 a day.  Before the changes of a couple of months ago, I could do my entire list in about 5 minutes, now thanks to all the new 'features', which is really just reformatting & adding additional menus & clicks, it takes me about 1/2 hour.  The increased time has gotten so bad, I would quit doing it altogether if it wasn't a great deal of my sales! 

Also, please take the time to fill in the "Tell Us What You Think" link, they do get read & I have been contacted & even zoom-type sessions with developers in the past b/c I fill these out.