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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Accepted offer, buyer didn’t pay? I thought they fixed that?

I had a $499 item listed, with best offer open. I got an email that a buyer made a $450 offer. I accepted said offer. I was under the impression that eBay had sometime in the last year switched to where you HAVE to keep a valid credit card on file to...

Seller wants to back out

Seller wants me to Cancel - I’ve paid already. ”I am sorry to inform you that I will not be able to deliver as I am having complications with my account. If you could, please cancel the order as I haven’t shipped it out yet and will not be able to. T...

3-day handling time

My handling time for all of my listings is now 1 day. It used to be 3 days, and I am not sure how it changed. One day is often not enough time if I have to buy a special box. How can I change my default handling time back to 3 days?

Can you sell a spear gun?

So, I read the policy and I really should be asking if a spear gun is considered a firearm? Personally, I wouldn't think so, but I do not know if eBay considers them as a firearm? They are legal in all states (although using them has some restriction...

Resolved! A Vintage Seller's Black Friday: Smoke 'Em If Ya Got 'Em

Black Friday is my least favorite day of the year. I sell vintage and niche collectible stuff, and today and Cyber Monday are always absolutely horrible. Like, at best, I'll (hopefully) do as much business this week as I do on a regular week. I mean,...

Other peoples ads on my listing page just seems out right WRONG! How to stop them?

It has gotten even worse... see my photos of an art work listing. There are no less than 9 other artworks listed directly into my page. And yet I pay full selling fees. Is there a way to opt out of this???other peoples art work in my listings9 other ...

View listing

I'm getting offers like "The seller is offering you the item 3 dollars off" or percent or something. How do I turn this off I find it very annoying and makes me not want to look at any listings ever. I'm getting these junk notifications on my phone a...

Adding to listings that contain variations

Sorry if this subject has been asked and answered. I did a rather extensive search and I'm not finding anything. I have listings that contain variations. The listing is up and running for a couple months. I have several people "watching" the listing....

Of all the worthless messages I get from eBay, the most useless one is the expired offer message.

I am almost sure that NO ONE cares that their offer has expired. It seems most offers that I send probably don't go anywhere period. AND don't get me started on this GREAT messaging system they have created!!

New Picture Upload, A Change for the Worse

Change for the sake of change? This new format (as of Nov. 30, 2024), where an already uploaded picture ends up thumbnail size, totally doesn't work. Totally counterintuitive. Previously, the main image was large enough to see detail in it without ha...

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speaking to an ebay agent

How do I speak to an ebay customer service agent

Guess we're stuck with the new eBay email system now. . ..

Just discovered that the eBay email system has once again reverted to the "new and improved" version, about which many of us originally complained several months ago. Well -- it's back -- and with no visible method to revert to the old system, which ...

Resolved! Buyer msg re: ended listing. New scam?

If a pot'l buyer contacts a seller on an ended listing asking "will there be more of these for sale.." are we (as sellers) obliged to answer? This some new scam? Never been contacted before on a past sale.

Resolved! Refund for Damaged Item

I have never had to do a refund. How do I do a Refund? I want eBay to help. The buyer recieved an item and it was damaged and the package was crushed. They sent pics and it looks like the item.

Resolved! New messaging

Is there a way to change new and improved (?) messaging back to classic messaging? I have a feeling that whoever came up with this improvement doesn't actually sell on Ebay.