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Wrong item sent to me

I ordered a 6-pack of brunette shampoo and the package delivered was a heartworm pill from a vet pharmacy with someone else’s name on it!!? The bag was wrinkled like the label may have gotten stuck to it rather than intentionally put on it. Is this t...

The only big boy company in the world that . . .

Is EBAY The only wannabe big boy company in the world that . . . you cannot telephone ?

ebay is never wrong ?

can you imagine a company that composes a guide for their phone reps to use that has no chapter of : "What to do when EBAY is wrong " !

Please separate Notifications into Categories

you imagine if a company was so greed-driven that Sellers were NOT allowed to select to get notifications "for people watching your items" for sale or "notifications for people buying your items" UNLESS you ALSO "agreed to receive tons and tons of Sp...

Increasing amount of False claims that an Item "smells like smoke"

This has become an epidemic the past year, with increasing feedback claiming that, say, a (glass dish!!) "smells like smoke". "This plastic Quilter's Ruler smells like smoke". The brand-new, (in it's original packaging) set of steak knives "smelled l...

Is there a way to win fraudulent return case without having to accept the return?

I sold an N64 on ebay recently. The seller got it today, and is claiming I sent a cracked unit with a jumper pak instead of an expansion pak. For those who don't know, the N64 has two memory expansions, the jumper paks are cheap and always black, and...

ebay stealing my money

We've moved this thread to the appropriate board, please click the link to find the new location.

final value fee

Can anybody explain whys is the Sales tax included in calculating the FINAL VALUE FEE>Thanks

"This listing has a policy violation???"

When did the A.I. algorithms come up with THIS inconvenience? There is no opportunity to correct the "violation". Your listing is just ended and you get a notice to check your email. The instructions are not helpful as they direct you to revise the l...

Resolved! See all orders. Glitch or am I losing my mind?

I go here every day.Seller hub > See all ordersI have it set to "all orders" / "last 90 days" / "item title" I try do a "reset" and come up with these same results.It brings up a totally random list of items I sold some recent, some a few weeks ago, ...

I was robbed by a buyer!

I sold a pair of men's Christian Louboutin high tops. They approved the return and the buyer sent me a pair of beat up Nikes. I've submitted an appeal, I've also tried calling the seller number but it's useless. So is the automated chat! It just tell...

Ad Fees taking forever to be charged

With the new terrible update for promoted listings (any click from anyone, not the buyer, now causes the promoted fee charges, lol) my promoted listing charges are being delayed by days. It's incredibly frustrating to try and keep my sales and number...

Buyer want to keep the item and still wants partial refund

Okay so not a complaint but a general question. I sold an iPhone with the description explaining that the earpiece volume is very low.The buyer has messaged me stating that the earpiece doesn’t work at all, and requested a full refund and to keep the...

A buyer wanted to buy off line then

Threatened to suit me for breach of contract because I canceled and now wants to suit me for breach of contract because I or shoukd say ebay canceled his offerI have proof of all this with private emailsHe is insaneI need ebay to throw this guy out o...