Scheduled listings - edit START TIME?

[coinsnioc]

We used to be able to schedule stuff, and then adjust when they started by selecting 'START TIME' in 'edit fields' - i'm talking multiples. many at the same time.

now it's gone, and i need to edit them individually. why would they remove this? how can i do this easily now?

[kds99]

I'm thinking it's either an accident or they are discouraging the use of the tool in the way it used to work. No more evasion of the 10-cent fee! I have heard of someone who uses draft listings instead, but I haven't thought through that myself yet.

[arisdisc]

I've complained about this for OVER TWO MONTHS now and absolutely NOTHING has been said or done about this. The main link from Seller Hub to "scheduled listings" brings up a page with ZERO entries when I have over 100 listings 'scheduled'. THAT page had a 'edit start time' feature in the 'bulk edit' area, but my listings DON'T SHOW UP on that page, so I can't use the feature.

IS ANYONE IN I.T. LISTENING???

[richardcm]

I have the same issue. Seller Hub shows my scheduled listings but when clicking on Scheduled Listings nothing shows. 

I fixed this by going to My eBay All Selling clicking on Scheduled Listings and I can access the Scheduled Listings. 

Another way is to use the eBay App to access Scheduled Listings. 

[downunder-61]

velvet@ebay 

tyler@ebay 

[arisdisc]

You only understood half of our issue with this. I don't want a 'work around', I want the feature I've used for years to come back.

I can reach my 'scheduled listings' under the "listings" menu in seller hub - that's how I know I have over 100 listings in there. But the "edit" function on that page is missing the "edit start time" in bulk edit.
That missing feature is NOT missing on the "scheduled listings" page in bulk edit when you use the main link to 'scheduled' on the main page of Seller Hub (which is the one we've been using for YEARS) .
The problem is, none of our listings show up on that page, so the page is worthless and we can't use that feature.

That's what we're complaining about. What really irks me is that we've been bringing this up in here for two months and are being IGNORED. Lazy? Incompetent IT people? If not, then what is the problem with fixing this? 

WE WANT TO BE ABLE TO 'EDIT START TIME' IN BULK EDIT.
GIVE US THIS FEATURE BACK.

[downunder-61]

Bringing issues up here is not the way to get eBay to solve them, if you want to bring it to the attention of one of the employees who come here from time to time, you need to tag them - see my post #5

[arisdisc]

I'm aware of that. But this problem was brought up in 'technical issues' THREE times by three different posters.

All ignored.

Why have a 'technical issues' board in the first place if no one is going to bother reading them?

[arisdisc]

...and a PS: Someone responded to one of the very first posts 6-7 weeks ago about this problem that they had called a CSR to complain and the CSR reponsded "it's a browser issue". 

Oh really.

So that means that Ebay 'is' aware of the issue. (regarding your comment above).

Ok, so if they are 'aware'....then FIX it!

[velvet@ebay]

---

@downunder-61 wrote:

velvet@ebay 

tyler@ebay 

---

Hi @downunder-61! I see a ticket for the issue where the page shows zero scheduled listings once clicked into. That was just updated as resolved today, so sellers should clear the cache and cookies and all that good stuff and try again and hopefully they'll see it. If not, come back here to let us know and we'll submit a new ticket. 

As for the missing bulk edit field, "Start times". I was not able to find an existing ticket and would be happy to submit one. @coinsnioc, if you can provide me a screen shot of what you see when you try to edit the listings, along with a URL, I'll get it over to the tech team.

Side note, I do know that you can't edit, reschedule, or cancel a pending listing for 1 hour prior to its start time so be sure none of the ones you're trying to edit fall into that category as that could stop you from being able to do things in bulk. Additional side note, that goes off of the Pacific time zone. 😊

[arisdisc]

Still not working for me. If I click on the 'scheduled listings' link from the main 'Overview' page of Seller Hub, I get zero listings.

If I click on the 'scheduled' link from the "listings" menu drop-down, it shows my 108 listings that I have in scheduled.

So...nothing has changed. It's exactly the same as it has been for the past 6 weeks.

The "edit start time" option is available on the first page I mentioned above, but not in the second.
If I have zero listings, I can't use the option.

Nothing has changed. I used to use this function daily. Now I can not.

[kds99]

Thanks for the reminder. I was likely trying to edit schedule in the last hour. That's how I roll!

[arisdisc]

Here are screenshots on what I get clicking on each link .

First top photo is the results I get when clicking on the main "scheduled listings" link on the 'overview' page of Seller Hub.

Second bottom photo is the results I get when clicking on "scheduled" in the drop-down menu on the "listings" menu at the top of the page.

On the first photo/page the 'edit start time' option is available in bulk edit. But naturally it won't work without any listings to select.
But on the second photo/page where we can see the listings, that option is missing from bulk edit. 

I used to use this 'edit start time' function from the first page/photo every night late. Suddenly, around 2am on a Friday morning (after your regular "maintenance" you do every week on Fridays) a few weeks ago, the list on the top page/photo was blank with a zero and has never returned since. If you're going to have a link to a page, the page should work. It doesn't.

I've always used Chrome, but after hearing it was a 'browser issue', I downloaded Firefox just to try it.
Doesn't work with Firefox either. 

Myself and two other sellers (that I know of) all posted here in selling and in the technical issues forum.
Nothing was ever done.

[arisdisc]

velvet@ebay

So...that's it?? it works for a couple minutes in 'your' building and everyone just moves on??

Nothing has changed. The scheduled page from the link on the main seller hub page is not working.

See my screenshots above and my comments in the post preceding them.

This is month two that this page has been broken. And no attempt (after a number of complaints) to fix it.

[coinsnioc]

 i guess we just have to edit them one at a time now. what used to take seconds now takes up to an hour to edit 100+ scheduled listings.

EDIT LISTINGS> EDIT FIELDS> "START TIME"  R.I.P.

another homerun by ebay. LOGIC PREVAILS YET AGAIN.