02-12-2023 09:15 PM
Lol, no "safety" group? So just use first one. Not that ebay cares anyway...
So ebay customers service sux, everybody knows that. "Talking" to them can is always the most frustrating experience. Talking to one of their chat bots recently was no different.
Then yesterday I got a message from (what looks like) eBay about my recent inquiry. So today I replied that "nope, ain't solved". And I got a reply asking me to contact customers service at eBey Customer Service
No, I didn't spell eBay wrong. Obviously a scam site.
02-12-2023 09:41 PM
What's this got to do with eBay?
@cooltronix wrote:Lol, no "safety" group? So just use first one. Not that ebay cares anyway...
Then yesterday I got a message from (what looks like) eBay about my recent inquiry.
So today I replied that "nope, ain't solved".
And I got a reply asking me to contact customers service at eBey Customer Service
This all happened outside of eBay. And you chose to respond ... outside of eBay?
So eBay did not cause it, nor had any knowledge that any of this happened.
02-12-2023 09:42 PM
02-12-2023 09:43 PM
I've seen mistakes. Not long ago they misspelled Country.
02-12-2023 10:10 PM
Sure, **it happens. But this is obviously a scam attempt. They asked me now for email and phone number. I told them those on record are still valid.
02-12-2023 10:12 PM
It's not outside ebay when it's supposed to be the official ebay facebook page.
Anyway, page reported to facebook. They may take it down, or not as they are another incompetent company with sub-par staff.
02-12-2023 11:10 PM
@cooltronix wrote:It's not outside ebay when it's supposed to be the official ebay facebook page.
Anyway, page reported to facebook. They may take it down, or not as they are another incompetent company with sub-par staff.
yesterday I got a message from (what looks like) eBay about my recent inquiry.
-- eBay staff did not send that message.
So today I replied that "nope, ain't solved".
-- eBay staff aren't the recipient of that reply.
And I got a reply asking me to contact customers service at eBey Customer Service
-- eBay staff did not create that Facebook page.
02-12-2023 11:18 PM - edited 02-12-2023 11:20 PM
No idea what you try to say.
I believe the method is to monitor the eBay Facebook page for messages left, and then contact them a while later.
Hence the contact makes sense and appears legit - up to the fake 'eBey' page with zero followers/likes.
Update: "eBey" page got taken down.
02-13-2023 01:39 AM
EBay DID cause it by NOT having customer service communication Right HERE on this site!!!
Go to FB for your problems... Really?
02-13-2023 01:54 AM
It was suggested to me. It's near impossible to get hold of somebody from eBay. And I presume the "chat" is done by bots. At least the scammer seems to be human 😉
02-13-2023 01:55 AM
Yes that was a scam site. The real Facebook eBay page is not called customer service it is called eBay for Business.
eBay For Business
02-13-2023 02:53 AM
Glad you are smart and caught this scam attempt. Thank you for reminding us that we need to be vigilant.