The eBay Community

The seller misrepresentation and the item bought never arrived

Few weeks ago I bought a bulky item ( 11 lbs, big dimensions) from what I was thinking was US based with almost 1900 5 stars review buyer. I got the shipping tracking info and was waiting for the item to arrive, it never did. The cameras never show t...

Selling limit increase

How does one go about getting a selling limit increase? I have never been allowed to sell anything and am limited to zero items for zero dollars per month. I have tried to contact customer support but so far it has not been of any help in this.

Buyer returned as INAD, and im missing a cable

continuation of this post (https://community.ebay.com/t5/Returns/No-return-policy/td-p/35048557)so the buyer returned as INAD even though everything shipped as shown in photos or the description, i did receive everything except for an hdmi cable. pre...

When does selling become hoarding?

I watched the entire series of "Hoarders" and it was shocking how many used to be eBay sellers. I was playing around with the eBay research tool today, and when I looked up a lot of antiques, it was surprising how many had been listed since 2017-2020...

Return Policy: do you take returns? Free returns? What works for you?

I recently saw a post from a new seller getting slammed with returns in clothing as the seller was doing free returns. Sellers jumped in and advised the seller- to swiftly switch to PAID returns. Seller did. Return problem solved.So question, do you ...

Local Pickup - "Pickup confirmed-Expect a delay before the status is updated"

Is anyone having issues with this? I completed an order a few days ago of two items that have been received, as well as reviewed (positively) by the buyer. It also says that the order was shipped on another window, but then it also says awaiting ship...

Why is my feedback rating going down?

For some reason my feedback rating has dropped down to 98.9%. I only have one negative which was months and months ago, no neutrals and the rest are all positive. What’s going on?

Return accepted, now purchaser says they never received return label

Buyer initiated return that I've accepted and now is stating they havent received a return shipping label.When I check the refund status for item it states a label was generated.(see images)Am I missing something, or was a label infact sent to purcha...

Resolved! 1099 does this include all the fees and shipping or is it my net?

I am fairly new and already filed my taxes but I was reading somewhere that you have to deduct ebay fees and shipping from the 1099, is that correct, if so I really messed up...Thank you for your help!! Alice

Basket emptying

Please can we have an option to empty basket easier. Having to verify I’m human every 2 items is growing old and honestly will stop me using eBay get a grip eBay

Do promotions really work?

I have quite a few of my listings promoted at a modest percentage to draw traffic to the bulk of my listings. With that being said, I have not experienced any real sales for a month now after a long run of regular weekly sales. My listings all have b...

USPS/Customs shipping delay (Letters from Europe)

Hello! I'm seller from Serbia. All several hundred letters that I have sent to the USA since March 15th have not been received. They don't even have a USPS scan, and I'm ABSOLUTELY sure they're in the JFK. I have written documents for the search in m...