cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Same Day Shipping

Ebay is advertisng Same Day Shipping on some of my posts, even though I have 1 business day clicked on my listings. It will not change even after revising the listings. Has or is this happening to anybody else?

Message 1 of 7
latest reply
6 REPLIES 6

Same Day Shipping

no but it makes me laugh when I see some of my listed fast and free lol best of luck!!

Message 2 of 7
latest reply

Same Day Shipping

yep.........I think Better Half and I got rid of it...........had to call ebay tho and took a number of days....  but the delivery times are screwed up....

Message 3 of 7
latest reply

Same Day Shipping

I would be too scared Ebay would turn the light switch off if I complained about something like that and asked for a bug fix. It would probably be the only time they ever fix a bug for me.

 

It is basing that delivery estimate (a guaranteed estimate if you are enrolled in GD) off of your history. If you ever got a similiar order to the hypothetical buyer zip code with the same type of postage carrier on the listing, it will make assumptions per your previous order history and track record. It may even consider the time of day, for example I believe the algorithm knows if I get an order at 8 AM, it will be shipped same day. It can tell whether you historically ship on time, early or late and will make a calculation. So if you have 3 business day handing but ship your orders same or next business day, your buyers will see a date based off same or next day shipping. Some call the 3 day breathing room, but if you aren't going to actually take 3 days, you are just possibly limiting your exposure in the search algorithm for points in the 'handling time specified in listing' variable. There obviously is another variable for 'handling time actually fulfilled by'

Message 4 of 7
latest reply

Same Day Shipping

RE: So how have your activity & sales been since they did a 'bug fix' for you on that? Any change or correlations seen?

Message 5 of 7
latest reply

Same Day Shipping

it take time to update
Message 6 of 7
latest reply

Same Day Shipping

I have been reporting this issue to Ebay customer service since November 2019. They have acknowledged that the issue exists but have refused to fix it.

I have submitted the issue to Ebay Seller Town Hall: February 2020 with hopes it will get enough votes to be answered by eBay executives on 2/25/20.

You can vote on it with a "thumbs up" here at this link:

https://community.ebay.com/t5/Questions-for-Seller-Town-Hall/Why-is-Ebay-displaying-quot-Same-Day-Sh...

Message 7 of 7
latest reply