01-05-2022 07:15 AM
Sometimes I put an item up for auction as a separate listing from the BIN when I only have one item left. (If the auction sells, I end the BIN). Anyway, that causes SMP inventory to go to -1. The problem is that if the auction ends without a bidder, the inventory does not go back to 0.
This may be happening with all my auctions. I just know my inventory numbers are all messed up recently. Help!
01-05-2022 07:29 AM
If you only have 1 item, you should not be having 2 listings as you do not have 2 items. What happens if you have a bid on the auction and someone does a buy it now on the other one?
01-05-2022 08:16 AM
Let us get this straight. You are going to micro manage OVER listing the actual number of items you have for some scheme to extract the last possible penny? This is called micro-managing for a reason.
Get back to basics and source, list, sell & ship and stop trying to be so fancy. If you have ONE of a certain item you need to either list it as an auction with a BIN option or just as a fixed price listing.
01-05-2022 08:26 AM
@snappychic wrote:Sometimes I put an item up for auction as a separate listing from the BIN when I only have one item left. (If the auction sells, I end the BIN). Anyway, that causes SMP inventory to go to -1. The problem is that if the auction ends without a bidder, the inventory does not go back to 0.
That's because you're using the Inventory system that comes with the Selling Manager Pro subscription incorrectly and you're risking out of stock defects by listing items you don't have.
When you put up an additional listing without first increasing the quantity in your Inventory it's going to decrease what's shown in your Inventory. As I'm sure you know- that's how it's supposed to work.
In your situation you can't increase the item in your Inventory because you don't have more than one.
The solution- when you only have one left don't put up more than one listing.
Having said all that- I do get your point that if an auction doesn't sell then it's screwing up your numbers in Inventory by not restoring the quantity that was shown before you put up the auction- and I think that's because Inventory is geared towards fixed price listings, not auctions. You can submit feedback to eBay about that, but you'll probably have to deal with it manually unless eBay makes changes to Inventory that account for auctions that don't sell.
01-05-2022 08:28 AM
I am surprised that does not violate eBay's duplicate listing policy.
01-05-2022 09:19 AM
@luckythewinner wrote:I am surprised that does not violate eBay's duplicate listing policy.
It does sound like it would violate that policy, right? But as you probably know- it doesn't. eBay allows both auction and fixed price of the same item to be posted at the same time. They even allow multiple auctions for the same item at the same time, but the second won't appear in search until the first has a bid. The listings would compete against each other and drive down the urgency so I'm not sure why a seller would post them at the same time.
https://www.ebay.com/help/policies/listing-policies/duplicate-listings-policy?id=4255
It's still a really bad idea when the seller doesn't have stock to fill both orders. There could be a buyer that wants 2 so they place a bid on one in the last minute of the auction- and they purchase the fixed price listing immediately before/after- all before the seller has time to react. Then the seller is faced with an out of stock defect.