09-20-2021 10:28 PM
Some guy was able to purchase one of my auction items of Mickey Mantle rookie card for $1,400 and then he goes around and f****** files a dispute saying that he never got his package the next day they issued him his money back and he got my card and now I have no money and I'm in the negative in the balance how about that one
09-21-2021 08:46 AM
Which sale was this? There are no Mantle rookie cards showing as sold for $1400?
https://www.ebay.com/sch/i.html?_from=R40&_nkw=mickey+mantle+rookie+card&_sacat=0&_udlo=430&_udhi=46...
09-21-2021 08:49 AM
For some strange reason you need to go through the feedback to find it
09-21-2021 08:51 AM
@varebelrose wrote:Which sale was this? There are no Mantle rookie cards showing as sold for $1400?
https://www.ebay.com/sch/i.html?_from=R40&_nkw=mickey+mantle+rookie+card&_sacat=0&_udlo=430&_udhi=46...
Here is the original listing:
=
09-21-2021 10:27 AM - edited 09-21-2021 10:28 AM
Over on the right side in the header, click on "Advance", in the drop down click sold or completed listings, go down to show seller, tick the box and enter the name you are looking for, then click search. The Advance search is shown on buying selling listing pages, not in community section.
09-21-2021 10:33 AM
Interesting, if the sales day was only Aug 12th, should be showing in sold items still. Don't know, maybe eBay pulled it?
09-21-2021 10:53 AM
@hurryagain wrote:
Was the a signature required for delivery - was the item insured?
anything over $750 does though the USPS has been waiving signatures and buyers know it and know they will win that INR because of it
09-21-2021 12:58 PM
Just one more thing and I apologize in advance if this has already been pointed out and I somehow missed it.
You have a no return policy on your listing for this card so eBay did not require card returned to you on the listing that states you do not accept returns so eBay just refunded your buyer without buyer returning your item to you.
Accept returns if you want the item back
09-21-2021 01:21 PM
That is not what No Returns mean.
If a buyer files SNAD on a No Returns item, eBay will still ask them to return the item with a label paid for by the seller.
09-21-2021 01:31 PM
So where is the "Ripped off" OP!?
09-21-2021 01:45 PM
Then I guess customer service rep who refunded the buyer in OP's case messed up?
09-21-2021 01:48 PM
@nocoolnamejane wrote:That is not what No Returns mean.
If a buyer files SNAD on a No Returns item, eBay will still ask them to return the item with a label paid for by the seller.
Yes if the seller accepts the return.
If they tried to fight it....a refund without getting the card back is a very likely scenario.
09-21-2021 02:09 PM - edited 09-21-2021 02:09 PM
You have a no return policy on your listing for this card so eBay did not require card returned to you on the listing that states you do not accept returns so eBay just refunded your buyer without buyer returning your item to you.
@terrycece62
Our now missing OP says the complaint was for INR. Did not say if it was an eBay claim or Payment Dispute (chargeback) or if signature confirmation was used.
The "no return" policy is generally for 'remorse' returns, where the buyer actually tells the truth and says "I changed my mind", or "I found it cheaper someplace else".
There has been a change as well to the MBG where a "no returns" policy may be helpful (albeit temporary). The time to make a SNAD will be three days instead of 30. Of course, the buyer can always do a chargeback.
MBG page: https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...
Update info:
For Trading Cards purchases, we're changing the time frame for buyers to request a return when the item doesn't match the listing. Starting July 29, 2021:
If the seller doesn't offer returns, the buyer must request a return no later than 3 calendar days after the estimated or actual delivery date
If the seller offers returns, the buyer must request a return within the seller's return window as stated in the listing
09-21-2021 02:20 PM
Ok @ittybitnot Thank you so much for the important info I appreciate the update
09-21-2021 03:00 PM
A lot of my completed and sold listings have been missing from searches for years now. Even ones within a week or so of ending.
09-21-2021 08:40 PM
Not only did they remove the money from my available balance but they put me into a negative balance on top of that and then they awarded me an appeal in my favor two separate times bringing my account back to zero at one point but still no money they have no response or no answer and every time I call them and I need to speak with the management payments department and they're back office they have some kind of glitch in the system in our unable to handle my call at the time