Returns

[gulfcoasttrends]

Not sure if it is funny or not but i am seeing trends.....

Walmart now doing commercials to be like Amazon...Amazon doing commercials just like Walmart. The box arrives at the door all nice and neat, consistent with company logo etc....Fullfillment!

Ebay is now siding with buyers for returns....Yet why do they not follow the footsteps like Amazon when they want to be like Amazon?????

Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!

[slippinjimmy]

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@femmefan1946 wrote:

Most of the stuff sold on Amazon is sold by Amazon.

None of the stuff sold on eBay is sold by eBay.

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No longer true, in 2017 more than 50% of all sales ($$$) on Amazon were by third-party sellers.

Amazon striving hard to be more like eBay!

Walmart also following eBay, the share of 3P sellers on Walmart is growing rapidly.

[castlemagicmemories]

Soon everyone will be someone else.

[dugoldstuff]

I bought a cute little bathroom trash can at the just-opened "At Home" store in my town.
I decided it was exactly what I wanted, but I wanted it for free.
So, I went back to the store an hour later with my stained, smelly old trash can.
I went to the cashier and said I had a return.
She asked if I had a receipt and I said no.
She said, "Sure, we'll be happy to take it back, and give you money for the gas to come here. "
Then, she turned around to her cash register and charged the company in China that sent it to the store.
So, I got the trash can I wanted for free, I got to get rid of my old one without having to pay to dispose it, and I got come cash in my wallet to boot!

SARC

[reallynicestamps]

@castlemagicmemories

That's useful information.

But there is no evidence that they actually do anything and there is not set perimeters in the policies to give any kind of guideline that Ebay is suppose to go by

Many 'banned' serial returners would just go away. They would not be publicizing their banishment on the Boards.

"Set paramenters" is another question. Transparency is a Good Idea, but also would give a scammer (as opposed to an honest but entitled serial returner) information about how far he could push his behaviour, before he needs to either stop or use a different ID.

he was limited to buying fixed price, immediate payment required listings. 

And we don't know if that restriction lasts a month, a year or is permanent.

I guess that the restriction was not about returns, though, since even this restriction wouldn't affect his ability to return. Or would it?

[castlemagicmemories]

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@reallynicestamps wrote:

@castlemagicmemories

That's useful information.

But there is no evidence that they actually do anything and there is not set perimeters in the policies to give any kind of guideline that Ebay is suppose to go by

Many 'banned' serial returners would just go away. They would not be publicizing their banishment on the Boards.

"Set paramenters" is another question. Transparency is a Good Idea, but also would give a scammer (as opposed to an honest but entitled serial returner) information about how far he could push his behaviour, before he needs to either stop or use a different ID.

he was limited to buying fixed price, immediate payment required listings. 

And we don't know if that restriction lasts a month, a year or is permanent.

I guess that the restriction was not about returns, though, since even this restriction wouldn't affect his ability to return. Or would it?

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That's true.  Many would just slink away, and the Buying Board is much less frequented anyway.  I agree, that is probably why there are no set parameters, or if there are, they are not known, because they wouldn't want to tip their hand as that information might prove useful to those they are trying to stop.

I don't know how long the restrictions last, I just know the buyer said they keep you in there "forever".  I believe to make an impression.  Excessive returns were given as a reason that would generate this "program" or rather buying limits and restrictions~ so since they are trying to discourage the bad buying behavior and teach the buyer good buying behavior, it makes sense that cancellations, bid retractions, no pays, and returns are all eliminated.  Quite possibly, like being thrown out of the MBG, they would not be allowed to return anything, whereas you lose your buyer protection and buy at your own risk when  you are thrown out of the MBG, you could also buy at  your own risk if you have these limits or are in this "program".  

[castlemagicmemories]

@castlemagicmemories

That's useful information.

@reallynicestamps

Thank you!  It stuck in my mind because I have never seen anything like that before, and I found it very interesting.  

[tunicaslot]

We definitely know that in some situations buyers are taken to task and given restrictions but we've also seen multiple posts of buyers with outrageous amts of cancellations, bid retractions, neg feedbacks left ect and we scratch our head and wonder how nothing has been done to these buyers.

[ymeagainlord]

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@gracieallen01 wrote:

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@castlemagicmemories wrote:

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@gulfcoasttrends wrote:

Not sure if it is funny or not but i am seeing trends.....

Walmart now doing commercials to be like Amazon...Amazon doing commercials just like Walmart. The box arrives at the door all nice and neat, consistent with company logo etc....Fullfillment!

Ebay is now siding with buyers for returns....Yet why do they not follow the footsteps like Amazon when they want to be like Amazon?????

Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!

---

Seems they all want to be someone else when they grow up!

The grass is not always greener on the other side.

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Oh, I don't know about that - the grass and weeds seem to always be greener around fire hydrants.

To adapt a line from 'Field of Dreams', "If you water it, it will grow".

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Or as they say down under "the grass is ALWAYS greener over the septic tank"

[reallynicestamps]

Buyers cannot get negs, only sellers.

Feedback is not part of eBay's measurement of sellers (any more).

So that would not lead to restrictions on a buyer.

Cancellations don't show anywhere.

Bid retractions do.

But bid retractions, while annoying, should be a Good Thing, since they get the seller out of what would be a failed transaction.

What does affect buyers and sellers are Disputes.

Buyers who open too many Disputes seem to be restricted by eBay, eventually.

Sellers who do not voluntarily resolve Disputes get Defects which in turn lead to restrictions.

I'm not sure what happens to a seller who cancels bids arbitrarily and in large numbers.

[ymeagainlord]

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@slippinjimmy wrote:

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@femmefan1946 wrote:

Most of the stuff sold on Amazon is sold by Amazon.

None of the stuff sold on eBay is sold by eBay.

---

No longer true, in 2017 more than 50% of all sales ($$$) on Amazon were by third-party sellers.

Amazon striving hard to be more like eBay!

Walmart also following eBay, the share of 3P sellers on Walmart is growing rapidly.

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And as a buyer it's annoying as h-ll. When I'm searching wm dot com I'm looking for stuff to buy from WM (preferably ship to store), not some 3rd party shipper (which btw if you have any issues, WM washes their hands of it)

[castlemagicmemories]

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@tunicaslot wrote:

We definitely know that in some situations buyers are taken to task and given restrictions but we've also seen multiple posts of buyers with outrageous amts of cancellations, bid retractions, neg feedbacks left ect and we scratch our head and wonder how nothing has been done to these buyers.

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That's so true.  That tipping point must be very, very high; I know exactly what you are saying...have seen the outrageous amts of cancellations, bid retractions, and negs left, and I, too, have wondered, why is this allowed?

Wish it were not so, but as you say, we have all seen it.  Sad. 

[ymeagainlord]

II venture to say that Buyer restrictions occur ONLY when the said buyer starts costing EBAY money (as opposed to costing the sellers)

[mam98031]

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@reallynicestamps wrote:

@castlemagicmemories

That's useful information.

But there is no evidence that they actually do anything and there is not set perimeters in the policies to give any kind of guideline that Ebay is suppose to go by

Many 'banned' serial returners would just go away. They would not be publicizing their banishment on the Boards.

"Set paramenters" is another question. Transparency is a Good Idea, but also would give a scammer (as opposed to an honest but entitled serial returner) information about how far he could push his behaviour, before he needs to either stop or use a different ID.

he was limited to buying fixed price, immediate payment required listings. 

And we don't know if that restriction lasts a month, a year or is permanent.

I guess that the restriction was not about returns, though, since even this restriction wouldn't affect his ability to return. Or would it?

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I understand and respect that Ebay does not share account information.  I'm not saying anything about that at all.  I'm very much aware that Ebay says they do this, All I said was I've seen no evidence of what they do or when or how often.

[mam98031]

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@reallynicestamps wrote:

Buyers cannot get negs, only sellers.

Feedback is not part of eBay's measurement of sellers (any more).

So that would not lead to restrictions on a buyer.

Cancellations don't show anywhere.

Bid retractions do.

But bid retractions, while annoying, should be a Good Thing, since they get the seller out of what would be a failed transaction.

What does affect buyers and sellers are Disputes.

Buyers who open too many Disputes seem to be restricted by eBay, eventually.

Sellers who do not voluntarily resolve Disputes get Defects which in turn lead to restrictions.

I'm not sure what happens to a seller who cancels bids arbitrarily and in large numbers.

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"Sellers who do not voluntarily resolve Disputes get Defects which in turn lead to restrictions."

Well until September.  Then resolved or not, they count against us.  All types of RRs too.  BR, SNAD & INRs.

[castlemagicmemories]

Sorry, there just isn't much out there on this. I just saw that one post; I have never seen anything else on this. It's not widely known.