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Returns

Not sure if it is funny or not but i am seeing trends.....

Walmart now doing commercials to be like Amazon...Amazon doing commercials just like Walmart. The box arrives at the door all nice and neat, consistent with company logo etc....Fullfillment!

 

Ebay is now siding with buyers for returns....Yet why do they not follow the footsteps like Amazon when they want to be like Amazon?????

 

Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!

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61 REPLIES 61

Re: Returns


@gulfcoasttrends wrote:

 

Yet why do they not follow the footsteps like Amazon when they want to be like Amazon?????

 

Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!


Give ebay management time to follow the Leader
 

Message 2 of 62
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Re: Returns


@gulfcoasttrends wrote:

Not sure if it is funny or not but i am seeing trends.....

Walmart now doing commercials to be like Amazon...Amazon doing commercials just like Walmart. The box arrives at the door all nice and neat, consistent with company logo etc....Fullfillment!

 

Ebay is now siding with buyers for returns....Yet why do they not follow the footsteps like Amazon when they want to be like Amazon?????

 

Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!


Ebay has always sided with the buyer, this is not a new thing.  As long as a buyer files a SNAD, it is highly likely they will get to return for refund.  This has not changed.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 3 of 62
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Re: Returns

Most of the stuff sold on Amazon is sold by Amazon.

None of the stuff sold on eBay is sold by eBay.

 

AZ bears the cost of those returned items.

EBay doesn't  have any costs from returned items.

Message 4 of 62
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Re: Returns


@gulfcoasttrends wrote:

Not sure if it is funny or not but i am seeing trends.....

Walmart now doing commercials to be like Amazon...Amazon doing commercials just like Walmart. The box arrives at the door all nice and neat, consistent with company logo etc....Fullfillment!

 

Ebay is now siding with buyers for returns....Yet why do they not follow the footsteps like Amazon when they want to be like Amazon?????

 

Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!


Seems they all want to be someone else when they grow up!

 

The grass is not always greener on the other side.

Message 5 of 62
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Re: Returns

Much of the stuff on Amazon is sold by Amazon, but there are still lots of independent sellers there.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 6 of 62
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Re: Returns


@mam98031 wrote:

Much of the stuff on Amazon is sold by Amazon, but there are still lots of independent sellers there.


That's true.

Message 7 of 62
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Re: Returns


@femmefan1946 wrote:

Most of the stuff sold on Amazon is sold by Amazon.

None of the stuff sold on eBay is sold by eBay.

 

AZ bears the cost of those returned items.

EBay doesn't  have any costs from returned items.


Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!

 

And now they'll all start buying on eBay more instead.

 

Swell.

The Floggings Will Continue Until Morale Improves.
Message 8 of 62
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Re: Returns

Neither Amazon or Wal-mart have non-paying bidders! And Wal-mart will not pay your return shipping, and will not refund you for broken or switched merchandise... And none of them allow 60 days or more for returns - because they don't give away their merchandise. Ebay has no merchandise and easily gives away sellers' merchandise - simply because they can (it's actually called "theft" in real world, but not in eBay's world, unfortunately...)

Message 9 of 62
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Re: Returns


@castlemagicmemories wrote:

@gulfcoasttrends wrote:

Not sure if it is funny or not but i am seeing trends.....

Walmart now doing commercials to be like Amazon...Amazon doing commercials just like Walmart. The box arrives at the door all nice and neat, consistent with company logo etc....Fullfillment!

 

Ebay is now siding with buyers for returns....Yet why do they not follow the footsteps like Amazon when they want to be like Amazon?????

 

Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!


Seems they all want to be someone else when they grow up!

 

The grass is not always greener on the other side.


Oh, I don't know about that - the grass and weeds seem to always be greener around fire hydrants.

 

To adapt a line from 'Field of Dreams', "If you water it, it will grow".

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 10 of 62
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Re: Returns


@ted_200 wrote:

@femmefan1946 wrote:

Most of the stuff sold on Amazon is sold by Amazon.

None of the stuff sold on eBay is sold by eBay.

 

AZ bears the cost of those returned items.

EBay doesn't  have any costs from returned items.


Amazon is banning buyers for returns!!!!!!!!!!!!!!!!!!

 

And now they'll all start buying on eBay more instead.

 

Swell.


That is an over-simplification of what Amazon is doing.  They are banning buyers that they have deemed have abused the return system, NOT all buyers that have done a return.

 

But you certainly have a point about those banned buyers might just come to Ebay.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 11 of 62
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Re: Returns

I believe Ebay restricts the buying of those who have abused returns and have an excessive number.
Message 12 of 62
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Re: Returns


@castlemagicmemories wrote:
I believe Ebay restricts the buying of those who have abused returns and have an excessive number.

Yes they say that they do.  But there is no evidence that they actually do anything and there is not set perimeters in the policies to give any kind of guideline that Ebay is suppose to go by for this.  At this point it is a top secret function of ebay and there are no numbers or verification that this actually happens on a consistent basis that I'm aware of.  I'd like to be wrong.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 13 of 62
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Re: Returns


@castlemagicmemories wrote:

@mam98031 wrote:

Much of the stuff on Amazon is sold by Amazon, but there are still lots of independent sellers there.


That's true.


I'm one of those. I am having more returns  since Amazon automated returns. Amazon sends a mailing label to the customer and charges my account, even in cases of buyer remorse, not defective merchandise. However once the item is returned I can deduct that cost from the refund and charge a restocking fee which ebay is going to ban. I've had one neg over the restocking fee but Amazon removed it. 

Message 14 of 62
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Re: Returns


@mam98031 wrote:

@castlemagicmemories wrote:
I believe Ebay restricts the buying of those who have abused returns and have an excessive number.

Yes they say that they do.  But there is no evidence that they actually do anything and there is not set perimeters in the policies to give any kind of guideline that Ebay is suppose to go by for this.  At this point it is a top secret function of ebay and there are no numbers or verification that this actually happens on a consistent basis that I'm aware of.  I'd like to be wrong.

 

@mam98031

 


I only know this from a buyer's post who said that they were thrown into the Ebay High Risk Buyer's Program, for those with excessive no pays, bid retractions, cancellations, SNADS, returns, etc, and that it was very hard to get out of that as Ebay keeps you there "forever" until you learn good buying behavior.  Now I have since been told by another poster that what the buyer may have meant is that their buying limits and activities were restricted through buyer's limits, which makes sense.  I understand from the buyer's post, too, that he was limited to buying fixed price, immediate payment required listings.  So this is the evidence and I believed this buyer.

 

Since the Buying Board is much less frequented, that is the only post on this that I have ever seen.  It was this year, I believe.  But what number of any issue that would trigger such actions is unknown.

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