mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Regards,
@norcalvalleyofvintage wrote:I have a love/hate relationship with ebay. Of all the sites I've sold on, ebay moves items the quickest. I've had bidders not pay auctions twice, so now I am paranoid if I accept an offer and they don't pay right away ( I was advised not to do auctions and do buy it now). Gonna give it some more time and see what works best for me as a seller. For such a large company, I feel like ebay needs to have better support for sellers. It is happening, but very slowly, so I still have items listed on other sites.
What do you mean by "better support for sellers"?
If you have too much of a problem with non paying buyers, then you can switch to Fixed Price listings and require immediate payment. Then a buyer can't purchase an item unless they submit payment too.
Sales don't do you much good if you can't get paid for them. But if you buyer doesn't pay, 96 hours after they purchase the item, you can file for a cancellation due to non payment. Once you complete that you can list the item again for sale.
@baydistributionllc wrote:My buyers get 24 hours if they didn’t request more time. Ebay doesn’t set this time, you do. If they don’t pay then cancel it. Say buyer asked to cancel. In my book they asked to cancel when they didn’t hold up their end.
If someone ask for time I gladly provide it. If they just don’t pay I cancel it the next day when Im done shipping. If they negotiate a lower price and then don’t pay I block them. Fool me once…
@baydistributionllc I agreewith @fern*wood on this particular point, if you don't wait the 4 days then there is no punishment for the Buyer who does not pay. Also, with regard to Auctions: just because I pick an ending day and time, I can't assume it's convenient for every Buyer who may be interested in an item.
Your approach may be losing more sales then you realize and you are not punishing any Buyers with your approach to cancelling transactions ... for all you know you may have been half a day, an hour or two or several minutes away from getting paid ...
@baydistributionllc wrote:My buyers get 24 hours if they didn’t request more time. Ebay doesn’t set this time, you do. If they don’t pay then cancel it. Say buyer asked to cancel. In my book they asked to cancel when they didn’t hold up their end.
If someone ask for time I gladly provide it. If they just don’t pay I cancel it the next day when Im done shipping. If they negotiate a lower price and then don’t pay I block them. Fool me once…
You can certainly do that, however you will be damaging the stats on your selling account IF you are filing the cancellation properly, within the rules. If you cancel in under 48 hours, then the only reason available to you is a the seller reason, out of stock or damaged. That creates a defect on your Seller Dashboard. A few of those and you will be have the health of your account in trouble.
If you are selecting any other reason, then you are breaching the rule for cancellations. If caught, Ebay can sanction you. You need to know that you are advising sellers to break the rules, which in and of itself is a breach of the rules.
@thin_air_research wrote:i have been tempted to do that, it seems like a reasonable approach. My only hesitation is receiving negative feedback, if you wait the four days the deadbeat buyer can't do that.
If a seller files a cancellation for Non payment, the buyer is blocked from leaving FB of any kind.
@thin_air_research wrote:I thought that you had to wait 4 days to cancel for non-payment
You do, I didn't say anything at all about not having to do this. You can create a Cancellation for a non paying buyer 96 hours after they purchased if they do not pay.
Once you file this cancellation for non payment, the buyer is blocked from leaving FB.
