01-12-2024 09:24 AM
Ebay and other sites like Walmart and Amazon have been overrun with cheap chinese bootlegs. so many dvds on there are obvious bootlegs sold by obviously shady accounts. Star Trek dvds for example. I reported an obvious bootleg listing and ebay sent back a message that they looked into it and decided its legit. They are wrong. I tried to appeal and it goes to a "oops, we cant find this page" page. So is ebay just actively allowing this and blocking anyone from appealing?
These bootlegs have half the bitrate of the legitimate dvds. I know because i got screwed when ebay wouldn't refund me on a bootleg set of Deep Space Nine which has single layer dvds instead of dual layer so the video quality was awful. By the time i opened it to watch it, it was past the 30 days and ebay told me"oh well... we aren't going to do anything, its over 30 days". Now it isn't just the Deep Space nine sets, its also the Star Trek Voyager sets (which is what i reported and probably others as well). And on the accounts selling them, they have a ton of other bootlegs on their account. They have completely spammed ebay with bootlegs.
People shouldnt be receiving inferior quality products because they made the mistake of buying dvds from one of the many, many disreputable sellers that ebay is allowing to operate.
01-12-2024 09:29 AM
Could you grab a screenshot of the message from eBay saying the item is legit? I have never heard of eBay telling someone who reported a listing what the investigative findings were, but I'd be glad to see I'm wrong about that.
01-12-2024 09:39 AM
@gurlcat wrote:Could you grab a screenshot of the message from eBay saying the item is legit? I have never heard of eBay telling someone who reported a listing what the investigative findings were, but I'd be glad to see I'm wrong about that.
The last month or two, I've been receiving emails letting me know if the reported items were removed or not.
01-12-2024 10:25 AM
Counterfeits are a global problem not limited to eBay, its organized crime according to the powers that be. Even China has attempted take steps against it but it is very difficult. Rights holders or representatives thereof need be the entities who file formal complaint. A buyer has rights both those within the bounds of eBay terms of services or Mammazons for that matter as well as those that fall under their banking card.
The problems are very complex and I've went over them time and again in these forums as I pay attention to what government(s) and then some are doing and saying. What needs to happen is multi-faceted whereby banks, card processors, retailers, distributorships, manufacturers, governments, points of open sale marketplaces are all on the same page towards mutual beneficial relationships. That's a REALLY enormous task in its own right before even addressing the problems as to how's and why's.
As things sit many a manufacturer hires external firm that spider marketplaces with advanced AI based software to spot counterfeits and/or properties questionable for resale. Unfortunately the manufacturers who yield the data on how to spot counterfeits will not yield that data to the open marketplaces claiming mistrust in them.
A deeper look displays a "Why would they?"
The services they hire would not have business to do and secondly it does not benefit manufacturers, distributors or retailers to only remove counterfeits. They'd prefer see it all gone. Most would prefer seeing open marketplaces gone as why should some cottage reseller be making money as a GOAL with their products when not authorized by them to be a reseller. Government deals with numerous problems, the counterfeiting, the lobbying of manufacturers and the "chain" of distributorships and retailers not to mention expending resources in the pursuit of all the problems that arise from open marketplaces.
Now... Go ahead, get them all the same mutually beneficial page and good luck with that.
Government at least here in the USA seems believe if open marketplaces are put under that solves a world of problems. I believe they are wrong and I don't believe that out of self-interest of my ancient PC software sales. I believe it because if open marketplaces were to leave instead counterfeiters like cockroaches will spread when the lights turned on. Now instead of having focal open marketplaces whereby the problem can actually be addressed and perpetrators caught, consumers protected et el instead counterfeits will lash out in every other conceivable direction. Gonna have websites and more popping up like termites all over the place using social media, search engine, varied Internet advertising venues completely mangling advertising mechanisms of revenues and trust, perhaps even striking at operations like Roku, gaming networks etc.
It would explode outwards doing far far far more damage and being far far far more difficult for governments, manufacturers, distributors, retailers, ad venues, social media, authorities, banks on and on to even dream of pursuing.
Instead, the open marketplaces and all entities as stakeholders need work together and stamp the problem out and IN DOING SO make it beneficial for small time cottage resellers to actually get authorized, be able to resell in limited quantities, opening the delist merchandise channels to them creating a mutually beneficial environment for all stakeholders including consumers. It ONLY MAKES SENSE as a round robin environment is fostered to the benefit of manufacturers, retailers, distributorships so as third party vendors are NOT stepping on the toes of the afore mentioned but instead become a valuable asset doing what Big Retail doesn't address, singular end consumers.
01-12-2024 10:31 AM
Counterfeits are a real problem, but counterfeit DVDs are not likely to draw much attention. The DVD is a dead medium. It no longer sells in decent numbers, generates decent prices, and is worthy of much attention.
Yes, there are a limited number of titles which generate some interest, and yes they probably are being counterfeited, but they are a tiny number compared to some other products where the anti-counterfeit activity is focused.
Ebay will apply the MBG on buyer complaints.
01-12-2024 10:41 AM
It may be to late to file a NAD with eBay but you can always open a chargeback with your CC company. Some of their windows are as long as 180 days. Same applies to both your Deep Space Nine and Star Trek Voyager sets. EBay is pretty much out of the picture when it comes to chargebacks and 99% of the time the buyer/cardholder prevails in the claim. In most cases they are also not required to return the item(s).
01-12-2024 10:48 AM
@kensgiftshop wrote:
@gurlcat wrote:Could you grab a screenshot of the message from eBay saying the item is legit? I have never heard of eBay telling someone who reported a listing what the investigative findings were, but I'd be glad to see I'm wrong about that.
The last month or two, I've been receiving emails letting me know if the reported items were removed or not.
Interesting! Thank you!
01-12-2024 10:50 AM
You need to contact the rights holder. Give them specific example. If they don’t care then you are wasting your time.
01-12-2024 01:24 PM
Here is an example of a finding by ebay:
01-12-2024 02:16 PM
eBay has found itself in hot water recently. Between the settlement in the Steiner case, the EPA now pursuing eBay, all they need now is for the government to pursue them for allowing pirated materials.
The seeming lack of care about what goes on, on this platform, MAY be what ends it, or at least changes who runs it. You keep slapping the bull, eventually you will get a big, angry horn.
In reality, the best way to get attention to the problem is not to JUST report it to eBay, but to also involve the proper authorities. Seller know at this point eBay does not care. Buyers know eBay does not care. The ONLY thing that seems to get anyone's attention at eBay is when lawyers are involved.
In the EPA case, eBay is accused of permitting and harboring sellers who sold devices to defeat EPA regulations. Will they get a 1 billion fine? Who knows. But whatever it is, won't be small potatoes. Everyone at the top over there, is just riding this out until it self destructs. No real leadership is trying to head off these problems and protect the company. It's a money grab for as long as they can grab. When the wheel come off, the cockroaches will bail and leave the mess for someone else to clean up.
01-12-2024 02:40 PM
By the time i opened it to watch it, it was past the 30 days and ebay told me"oh well
The eBay Money Back Guarantee has a deadline for filing claims. Sorry you missed it.
Reported a bootleg, ebay ignored it
eBay did not ignore your report. You said they responded to you and did not concluded it was a bootleg.
Generally speaking, eBay does not give the same wight to community reports as they do to VERO reports. That is because eBay cannot possibly be an expert of every one of the 1.5 billion items listed on their site. If they took down listing based on reports, unscrupulous sellers would have a field day eliminating their competition.
01-12-2024 02:41 PM - edited 01-12-2024 02:43 PM
@farmalljr wrote:The seeming lack of care about what goes on, on this platform, MAY be what ends it
Predictions of eBay's demise have been made by eBay detractors on this board regularly since it started.