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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Bulk edit handling fee or cost

Hi sellers---- I sell mostly books from my own library that I have accumulated over 50 years as well as other items I have owned. Media mail fees are going up July 22 by 9%. Because ebay charges its fees on everything, item cost, shipping and sales t...

Resolved! NEGATIVE (-) Package Tracking Shows Delivered. Did not receive package?

I just received a negative comment for package tracking shows delivered. Did not receive package? What are the recommendations on how to handle this situation? I did contact the buyer. I requested a feedback revision from buyer. I was willing to work...

Ebay without the Ebay label

I wish Ebay would consider setting up an operation like Squarespace. In my line of selling, Ebay has a lot of bad associations and is often looked down upon. To have a second E commerce option that could be managed by Ebay and linked to an existing E...

State Sales Tax

It's been several years since I have sold something on eBay although I have purchased things throughout those years. I was curious does eBay collect the state sales tax and send that amount to that particular state or does the seller have to do that?

Advertising To Attract A Younger Crowd

The site would absolutely blow-up if eBay would apply a suggestion like this. I am going to attach a 45 second clip to this comment which you can or can not watch ... up to you. That being said, I also understand that this could be complicated and pe...

Resolved! Where to locate cases open against you?

Most cases that open against me I will see in my notifications or messages, but several times now someone will open a return and apparently they are actually return requests so I must accept them, unknowingly since they are so rare and the two pages ...

BEWARE: Seller refunds shipping even in buyer's remorse return cases if AUTHENTICATED.

SHORT EXPLANATION: For listings with Authenticity Guarantee where the seller accepts returns, the buyer will automatically be refunded the entire item price plus original shipping even in buyer's remorse cases (e.g. item doesn't fit, changed mind, bo...

Ever get a letter in the mail from a buyer?

I got a letter in the mail today from a buyer, with zero feedback, who demanded his money back because he claimed the vintage open box kit he bought was incomplete. The listing said it was open box and that completeness could not be guaranteed. There...

Ebay retaliation

I have seen posts on this forum about ebay retaliating against sellers for posting negative things about the company. I have been vocal about ebay throttling on both this platform and their facebook page. 18 months ago I was selling $1100-$1300 daily...

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Resolved! Discrepancy with Feedback algorithm

Hello everyone, perhaps someone could help me understand. First off I’m a seller and I get a lot of positive feedback compared to the 2 negative feedback I’ve had in the past 6 month my current rating is 99.4 but if we going by the FB Calculator Divi...

USPS Ground Advantage, AKA First Class Package More Expensive, But Insurance Included

I just printed a label for 1 package. Weight, 5 OZ. First Class Price, was about $4.14 give or take couple cents. Now, same 5 OZ, was $4.44 Ground Advantage. Although, you now have up to $100 Insurance.

What does an Ebay store subscription code as on a credit card for the MCC number?

For those that have an ebay store. Can one of you look at your credit card and see what the bill codes as? US Bank has a credit card that gives a $100 credit for 12 consecutive subscription purchases of MCC 5734 - Computer Software Stores. I'm trying...

Return Policy with Full detail

Hi All,I'd like to update my listing with an extended return policy details.This is my current listing : https://www.ebay.nl/itm/335208167433I would like to fill it with more information like this https://snipboard.io/xSO37o.jpg , it will exceed 250 ...

Payment

When does e-bay give you your money? I havn't been paid in 5 days!

Resolved! About unfair negative feedback

As a Buyer, I am an Older member for this Platform. But I am New to selling. I received an order about a month ago. Even then, I provided the highest possible service to my customers. A person who placed an order had messaged me to cancel it. I said,...