Reply With Offer - what makes it NEW?

[wastingtime101]

The blue "reply with offer" button when responding to a buyer's message has been around for years. Why is eBay labeling it NEW?

Is there something about it that changed in a major way or has that yellow banner been there since the beginning? I only use it once or twice a year so maybe the banner has been around all this time and I never noticed it.

[7794heather]

Its newish. It wasn't always there, and then it was. I'm sure its been around for a year or two now. At one time you couldn't send offers to buyers through the message system. I never use it. Theres my wishy washy answer lol 

[anjie234]

Ha! Who knows!!?? I haven't seen that one, but I do see it

with other things.  On the topic of "Reply with Offer" in messages...

For me, sometimes it's there and other times it's not!

(usually when I would actually LIKE TO reply with an offer! haha).

Does this happen to you?

As for the "other things" (mentioned above)...

For example, the last THREE times I came here to the eBay Community

I get a stopped by a screen that says "Great! You're ready to join the Community"

(or something similar), and I have to "AGREE" to some terms

... allowing someone to "Act on my behalf..." !!  I've been posting here

for YEARS! It aggravates me, but I just click "agree", cuz what else

can ya do?

Other times I get messages... as if I'm new to Managed Payments.

I'm not! Been in MP since January.  

Weird

[wastingtime101]

I forgot I started this discussion. Reply with Offer appeared years ago, with a big push from the motors team in March 2018, so it's not even close to a new site function.

My question was surrounding the yellow banner that says new in the screenshot I posted.

Did eBay add something new to the function or has that banner been there for the last 4 years (at least)?

[coolections]

Yes they added the ability for BUYERS to make offers in messages along with sellers to make offers. So yes, it is a small change but NEW. I am sure the majority of Ebayers do not know it exists so for them it is definitely new and useful for Ebay letting them know it is there.

[ckimodog]

Yeah it's been around for a while.  Perhaps the A&P person is new and didn't realize it existed.  Ebay is very gun ho about the best offer option.  In my opinion (in some respects) it makes a seller look desparate to unload their inventory and that's when the extreme low counter offers come into play.  I don't use it personally.  But if it works for others, great! I actually got an offer from a seller today.  The original listing was for $8.99 + free shipping.  They sent me an offer with an offer of $7, but attached a $4.55 s&h price to the item.  I declined. Sorry...not cool.  It's sellers like that who ruin it for others. 

[katzrul15]

@wastingtime101 

It is new-er.

As with other things - they don't make announcements when something launches and thla 18 mos, 2 years later, wonder why no one on the site is using/doing it!

Thus, the "new banner" .  Banner "new", function, no.

[wastingtime101]

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@coolections wrote:

Yes they added the ability for BUYERS to make offers in messages along with sellers to make offers. So yes, it is a small change but NEW. I am sure the majority of Ebayers do not know it exists so for them it is definitely new and useful for Ebay letting them know it is there.

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Can you post a screenshot of the buyer offer function @coolections? I don't think we're talking about the same thing.

You won't see the screenshot I posted unless you click the Reply with Offer button in an eBay message, so I don't see how that's eBay letting anybody know it's there. If that was their goal, wouldn't the NEW banner be in the message itself or across the button that activates the offer instead of on the next page?

[wastingtime101]

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@ckimodog wrote:

I actually got an offer from a seller today. 

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I'm not talking about SIO (Seller Initiated Offer) which is done through Seller Hub. I'm talking about the blue "reply with offer" button that you'll only see in eBay messages. It's there on the first message only when a buyer sends you a question through a listing and you reply to that message.

[singular-source]

How can I reply with an offer if I don't know where the buyer is from???  Shipping is not included.  I would love to reply an offer if shipping were calculated into it.  HAHA little off topic.  There will always be little dumb things that don't make sense.

[anjie234]

@singular-source 

How can I reply with an offer if I don't know where the buyer is from???  Shipping is not included.  I would love to reply an offer if shipping were calculated into it.  HAHA little off topic.  There will always be little dumb things that don't make sense.

The offer you make is only on the item cost. The ship cost is the same as whatever is in your listing.

(It states that in the offer you make)

[singular-source]

I have never been able to test it.  It says (shipping not included).  I've never been able to confirm this.  So shipping costs are the same on top of the price your send?  I've always been so confused about this.

[wastingtime101]

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@singular-source wrote:

I have never been able to test it.  It says (shipping not included).  I've never been able to confirm this.  So shipping costs are the same on top of the price your send?  I've always been so confused about this.

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That means shipping is separate from your offer. Shipping will match whatever is on your listing (free, calculated, etc) and is not included (affected) in the item price negotiation.