Relisting an item after it's too late to cancel original transaction

[venusspaceprobe]

I have a somewhat unique situation in which my auction's winning bidder asked me to defer requesting payment for a month because they are out of the country.  Well, fast forward a month, and they still haven't paid despite multiple reminders.  At this point, eBay won't let me cancel the transaction, or even open an Unpaid Item Case against the buyer because it's been past 32 days.  I have reported the buyer, but meanwhile how do I get the transaction fees back that eBay charged me?  Only then will I be satisfied re-listing the item.

[luckythewinner]

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how do I get the transaction fees back that eBay charged me?

What fees are you referring to?

If the buyer did not pay, you did not pay any final value fees. 

Any other fees you were charged would not depend upon payment, and there would not have been refunded by filing an unpaid item dispute.

[fern*wood]

I'm pretty sure the fees are refunded for out of stock and not as described returns just the same as other cancellations and return reasons.

[house*of*paws · Accepted solution]

Hi @venusspaceprobe 

I just wanted to confirm that eBay no longer charges sellers Final Value fees until after the buyer pays.  [The fees currently are withheld from the buyer’s payment before the funds are transferred to the seller’s account.]

If the transaction goes 30 days without payment, it simply ‘times out’ … without any penalty to either the buyer or the seller.  The seller can then relist the item (if they wish) … without concern of having 2 buyers paying for the same item.  

Prior to Managed Payments, eBay took their fees as soon as the item ‘sold’ … regardless of whether the buyer paid … so sellers would forfeit their fees if they neglect to cancel the unpaid for transaction within 30 days.

In short, you can relist the item in question whenever you wish.  No FV fees have been taken … and the original buyer is no longer able to pay for the item.  [I would recommend you block the buyer so that they aren’t able to purchase the item again and waste more of your time.]

[house*of*paws]

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@m60driver wrote:

I would imagine that a FVF would be imposed on an auction with or without payment if the seller does not file a non-payment within a certain amount of time in the same way that cancelling an auction will impose a FVF fee.

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That was true prior to Managed Payments.   It was back then that fees were assessed as soon as 1) an auction ended with a winner, 2) an offer or counteroffer was accepted, or 3) a buyer confirmed their BIN purchase.

[1tuna]

what has happened is no longer a big deal.

there are no fees so you came out just fine by delaying for a while

the only thing you missed was giving the buyer a NPB

you can relist and just move on

the same thing has happened to me in the past with a good buyer that used to pay and then dediced not to

I told the buyer that I lost the FVF once and they just said "thats too bad"

too band for them since they were banned

the old style of taking out the FVF before payment is a real relic

when a sale falls thru the cracks after 30 days, is just no big deal nowadays

@venusspaceprobe 

[soh.maryl]

Thank you for your response.  

[penguins_dont_fly]

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@fern*wood wrote:

I'm pretty sure the fees are refunded for out of stock and not as described returns just the same as other cancellations and return reasons.

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@fern*wood 

I misstated - The variable FVF is credited, but not the 0.30 transaction fee.

https://www.ebay.com/help/selling/fees-credits-invoices/fee-credits?id=4128

[venusspaceprobe]

Thank you all for your helpful replies!  I blocked the offending bidder, and confidently re-listed my item.  One little doubt does remain, however:  when I re-listed, I expected the unpaid listing to disappear automatically, but it is still there.  So technically can the offending buyer suddenly purchase the item while it is an active listing again?  I did block the bidder, but not sure if he can still use his old invoices, transaction reminders, etc. to "go through the back door" and pay.  The best answer on this thread had included verbiage that eBay ensures no 2 different listings for the same item can go on at the same time, but has anyone else experienced this?

[house*of*paws]

@venusspaceprobe 

You're at no risk whatsoever of having two buyers for the same item, since your original transaction timed out 30 days from the time the auction ended.  

Had you relisted before 30 days had passed ... and without cancelling the prior transaction ... you possibly could have had two paying buyers for one item, since eBay would have allowed it to happen.  

[toomuchstuffagain35]

The unpaid listing is no longer "active", but it WILL remain in your history, because it was "sold".