Reinstates from MC011 with tracking# need to provide how many % ?

[txp2325]

Hi everyone

Can you tell me how many % get reinstated when MC011  with Tracking # provide.

Thanks.

[dhbookds]

No one can tell you that.........unless people post here there is no way to know that they got charged with a MC011.......and then few come back to tell of any outcome if they did post.......... 

If ebay asked you to provide tracking numbers, you need to provide them.........

[txp2325]

I did provided all tracking number but I did not get any respond from ebay yet? any idea?

[714ricki]

They normally respond in about 72 hours. Are all of those tracking numbers showing a scanned delivery?

[txp2325]

I shipped them by ebay lable and it automatically upload it on ebay, it more than a week by now. I called them they said let me know in 72 hours but nothing happend.

[ckimodog]

@txp2325 

Did Ebay ask you to provide receipts for those multiple Allen Bradley products you are selling at a very high price? Multiple sales of pricey items will always raise red flags.  Better come up with the receipts with those items as well.  Too many people coming to Ebay with questionable, suspicious inventory to move them quickly and make fast buck.  Not saying this is your case, but this is how Ebay views these types of transactions.  

Hope things work out in your favor. 

Good luck. 

[714ricki]

You will just have to patiently wait for them to respond. Sometimes they do go beyond the stated 72 hours. While they conduct their review, make sure everything shows a delivery or at least still in transit, and also start gathering the receipts for your items. More than likely, they will request them from you very soon.

Hang in there & good luck!

[txp2325]

I still have few package I just sold on Friday, should I ship them or wait for result outcome?

[txp2325]

they have not ask for invoices yet 

[mam98031]

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@txp2325 wrote:

I still have few package I just sold on Friday, should I ship them or wait for result outcome?

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The only thing holding shipments will do is hurt the health of your selling account more.  So hopefully you decide NOT to hold up your shipments.  Ship within your stated handling time.

If you want to hold shipments until after this is resolved, then you should stop selling items entirely until such time as this is worked out.  You can do that by putting your account on Time Away.

Time Away | eBay

[mam98031]

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@txp2325 wrote:

they have not ask for invoices yet 

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They may not ask.

Try going to Ebay for business on Facebook and see if you can get a status check on your account.  The CSRs there are better trained than those in the call center.

Here are your options for contacting Ebay Customer Service.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/


If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...

[714ricki]

I would ship those few packages immediately. Hopefully, you're still in your handling time period. Keep your customers happy & keep ebay happy by shipping out those orders! Just keep in mind that ebay might want to see a delivery scan on all the items that you have sold recently. Hence, they asked you to make sure that all tracking numbers have been uploaded into the order details. Ship as soon as possible!

Good luck!

[goatek]

Was the Issue resolved ?