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Refused package

This is actually a first for me.

A buyer wanted to cancel a shipment because she found it cheaper when it was already on her doorstep. I told her to give it to the carrier refused and unopened.

So where do I go from there when it comes back (priority package)

What is the procedure provided for that?

 

Radine

Message 1 of 18
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17 REPLIES 17

Re: Refused package


@fashunu4eeuh wrote:


@monster-deals 




Also why are you summoning me?

Message 16 of 18
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Re: Refused package

Well, whatever, you guys believe what you want.

Refused packages  track back to the seller, and would eventually show delivered back to the seller. Herman, on the Money Back Guarantee Team said if the item showed back up within the sellers return timeline and their policy was returns accepted the buyer would be covered. If their policy was no returns they would lose protection.  You don't have to believe me if you don't want to.

Message 17 of 18
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Re: Refused package


@fab_finds4u wrote:

You don't have to believe me if you don't want to.


Wanting to believe you has nothing to do with it.

 

I want to believe that ebay would enforce their own policy.

 

Message 18 of 18
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