04-29-2018 05:20 PM
To make a long story short I sold two items to two Buyers ( 1 & 2). I accidently printed Buyer 1's label twice and put it on Buyer's 2 package. The day after shipment I noticed Buyer 2's item still showed waiting to be shipped.
I contacted both Buyers, great folks and very understanding. Buyer 1 agreed to ship the package back when they got it and Buyer 2 said no problem, they sell on eBay too so just keep them informed of what's going on.
Buyer 1 sent the package back to me and I had told them I would Refund the cost of the shipping label from their order plus $ 2.00 they suggested for their effort so I refunded MORE than the original shipping amount on their order. Now on the Buyer 1 Sold item it show the 1/2 dark dollar sign (like a pending echeck would show) and the item price is now back in red on the total section like it has yet to be paid. I can not use the little pulldown at this point and use marked as Piad because that choice is not there anymore (at lest not in the classic view).
Do I need to concern myself with this because I refunded Buyer 1 more then their original shipping cost (ironically, both orders for Buyer 1 & 2 had the same shipping cost).
04-29-2018 05:24 PM
No concern.
The half $ indicates partial refund.
04-29-2018 05:32 PM
04-30-2018 06:15 AM
@a1robotrepair wrote:No concern.
The half $ indicates partial refund.
Thank you ...
04-30-2018 06:17 AM - edited 04-30-2018 06:19 AM
@annindallas wrote:
You fixed the problem. Perfectly.
Its not your job to cover ebay for their inadequacies.
If something comes back, and i doubt it will, you can call ebay and ask why there is no algorithm for this.
If Buyer 1 tells you that an unpaid item is hurting their ability to use ebay.....
Okay. I just got that. Very funny. Never gonna happen.
Thank you ... Sorry for the delay ... speaking of inadequacies ... The Comminuty settings STILL DON'T WORK on 2 browsers here so even though I have my settings set to subcribe me to my own posts IT NEVER HAPPENS.
04-30-2018 07:40 AM - edited 04-30-2018 07:42 AM
Yes.
Before the q1, I subscribed to the ebay investor.ebay.com.
I confirmed my email and they semt another email that I would be notified when the q1 was out, as well as other news.
Still waiting.
04-30-2018 07:50 AM
04-30-2018 08:45 AM
@annindallas wrote:
Now some analyst is advising to short ebay stock.
To short stock means to bet it will go lower.
I dont know who I'm more upset with- ebay or the analyst.
If they would show all the items we have for sale there would not be a stock issue ... other than it going up ...
04-30-2018 09:33 AM