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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Why is my Buyer Getting This Error Message?

I have a buyer attempting to purchase one of my items, but she's getting both of these error messages, the most puzzling of which being the one about me being unable to accept funds. I've confirmed that the buyer is using a PayPal account, as she sho...

My listing doesn't show?

I have two questions.. 1, When I search for my listing text, I cant find my item in the search.. does anyone know the reason for that? 2, I´m in Spain, but wrote the heading in English, but when I look at my selling page on the my smartphone, it chan...

Buyer claims nondelivery, tracking shows delivery to locked postbox.

Buyer bought a fairly uncommon discontinued fragrance. Item was shipped same day as paid and delivered 2 days later. Buyer has made a complaint through paypal that the item wasn't received, but has not escalated to paypal. The money's on hold, only $...

Top Rated Status Removed for NO Reason

Once again ebay has messed up, not that I give a dam about their top rated seller stupidity, just today 11-26-17 they removed my top rated status saying that an item I sold nearly a year ago in Dec 2016 was not shipped on time which it was, no compla...

Falling Back into the Slumps of No to Very Little Sales!

Falling Back into the Slumps of No to Very Little Sales! I am pulling every rabbit out of the hat to try and get/maintain steady sales....................guess there are just some things I can not control no matter what efforts I put in. Not growing ...

There are thousands of sellers who show switch and bait price

I am searching for items and got really tired of sellers who sell items like $5-$20 range then they have not a single item at $5 once you select size and color. Now I start to see literally hundreds of sellers like this who offer a $5.99 shoes and on...

seller with no feedback uses echeck and cancels transaction when funds cleared and labled created

gets purchased and rec. an echeck saying not to ship til cleared this morning clears, wrap it for fedex create lable and buyers sends message his 6 year old son doesnt know what hes doing and cancelled the transaction. look on paypal and now says fun...

Bad address - should I even try and ship?

Just sold to a brand new buyer with zero feedback. (I thought I had blocked these, but I guess not.) She has a confusing address that I’m unable to ship to. It seems to be a mash up of two addresses. It’s like this: 123 Elm St. PO Box 456Anytown, CA ...

Today's heart attack: "Stand out with a bold title in search results"

Best thing to happen to me today is that I sized a picture to small for eBay's liking. My finger was headed for the "submit listing" button and to my horror I saw the $4 listing fee at the bottom of the page. Saw it, finger was clicking, powerless to...

Counter Notice an Vero copyright

Hello, Having an issue with an competition keep reporting us. I am trying to Counter an copyright i received from Ebay Vero program. Has any of you seller out there experience this that can help ? What is the process of it ? Do they sent you an cease...

Order Details not showing tracking numbers

This has happened twice now. Buyer sends an email asking about an order. I click "View Order Details" and sometimes see a bar that says "Estimated Delivery Date" rather than display the tracking info links that should appear on the Order Details page...

Do what eBay says, not what eBay does!

eBay says: a dissatisfied customer may never shop eBay again and I agree.eBay does: Promote items from a seller with Positive Feedback (last 12 months): 94.2% on the Daily Deal.The listing has been there for 3 days, and I am sure it's generating many...

What happened to my listing options? U.K. visibility option for U.S.? "Used" vs "pre-owned" lists?

What happened to my listing options? U.K. visibility option for U.S.? "Used" vs "pre-owned" lists? New seller here for the past couple months. All seems well except -- I used to (and sometimes, very rarely) get an option to promote my listing in the ...

Defective eBay branded shipping supplies

Keep an eye on any eBay branded air jacket bubble mailers. The sides are not seamed evenly and can suddenly separate leaving a gap of about an inch or two. I had 5 defective mailers in the past two days. Different sizes of the larger air jackets. I p...

Cannot buy insurance for USPS Priority Express International

Has anyone noticed that the USPS Click & Ship page to buy Priority Express International labels suddenly doesn't provide an option to buy additional insurance? I noticed this issue about three weeks ago and it still seems to be a problem on their web...