eBay

taau799 · ‎03-08-2018

There is this guy purchasing antminer S9 from me. The item is brand new and still in the box. When I advertised, I made a mistake and put 14TH/s but not 13.5TH/s. I realised that and informed him and he still want to buy it. Then he threaten me that if I don't sell it to him he will make sure I am not selling on ebay ever again. I asked him to cancel the transaction and he declined. So I sent it to him. Now he is not happy with the item after using it and want to return it. What a terrible guy he is. What often will be the outcome of this case guys?

myhonest2sense2010 · ‎03-09-2018

Most likely the buyer knew what he was buying, since he didn't want to cancel the order. You should always have the buyer return the merchandise in a INAD case/dispute, if they claim it. You don't want to let someone taking advantage of the situation.

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kensgiftshop · ‎03-08-2018

@taau799wrote:
There is this guy purchasing antminer S9 from me. The item is brand new and still in the box. When I advertised, I made a mistake and put 14TH/s but not 13.5TH/s. I realised that and informed him and he still want to buy it. Then he threaten me that if I don't sell it to him he will make sure I am not selling on ebay ever again. I asked him to cancel the transaction and he declined. So I sent it to him. Now he is not happy with the item after using it and want to return it. What a terrible guy he is. What often will be the outcome of this case guys?

Since you don't take returns and the buyer doesn't like it, it would be a remorse return, and you wouldn't have to accept it.

But, since it was listed wrong, he could claim it wasn't as described and you would have to accept the return and pay to have it shipped back.

If you are lucky, he will return the item and not an empty box.

Have a great day.

castlemagicmemories · ‎03-08-2018

He can claim SNAD, not as described, and you would have to have Ebay send him a label to return, which you will pay for. Upon receiving the item back, you would refund the buyer his original purchase price plus his original shipping. ou might want to check your listings before and shortly after they go live, and before submitting them, to be sure there are no error such as this in the listing.

bigdeals.etc · ‎03-09-2018

I know hindsight is 20/20, but as a suggestion for the future... if someone threatens like that before I send them the item it would raise a flag with me that the buyer MIGHT be problematic.

When that happens, I assess how valuable the product is to me and how much it would cost if the entire transaction went down the toilet. If it's going to be a big blow to me, then I would sacrifice taking a defect/negative and not send the item to them and just refund them in full. There's no way any buyer can make it so you can't ever sell on ebay. If the total loss of the item isn't that bad, I'll go ahead and ship it to them and just maybe put them on BBL.

taau799 · ‎03-09-2018

Does it not matter that I already inform him of the different before he send the money?

taau799 · ‎03-09-2018

Is it not matter if I already mention the different in the message I send him before he paid the money? I also paid the ebay the 10% final sale price what happen to that now?

dabunk2000 · ‎03-09-2018

Does not matter only what is in the listing matters.

myboardid · ‎03-09-2018

You will lose money on this transaction because you will have to pay to ship the item back, but once you have refunded the buyer, you will get credit for your Final value Fees.

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Successful and experienced seller since 1997, over 70,000 feedback, boardie since the boards were begun.

mr_lincoln · ‎03-09-2018

@taau799

@taau799wrote:
Does it not matter that I already inform him of the different before he send the money?

No, nothing really matters when a Buyer is persistent in getting a claim or case in their favor. The path of least resistence at this point is to advise them to process a return in eBay's Resolution Center, that's THE tool eBay provides for items to be returned. Get the item OUT of the Buyer's hands ... do NOT refund until YOU have the item back in your hands.

Don't get discouraged, we've all made our share of mistakes getting started so consider it a lesson learned.

Regards,
Mr. Lincoln - Community Mentor

luckythewinner · ‎03-09-2018

@taau799wrote:
There is this guy purchasing antminer S9 from me. The item is brand new and still in the box. When I advertised, I made a mistake and put 14TH/s but not 13.5TH/s. I realised that and informed him and he still want to buy it. Then he threaten me that if I don't sell it to him he will make sure I am not selling on ebay ever again. I asked him to cancel the transaction and he declined. So I sent it to him. Now he is not happy with the item after using it and want to return it. What a terrible guy he is. What often will be the outcome of this case guys?

If he was that insistent that he still wanted the item, why did you turn around and ask him to cancel? That seems like an action that would antagonize the buyer further rather than help resolve the issue.

Was the buyer out of line for threaten you if you did not sell it to him? Sure.

But there are plenty of sellers who come to these boards looking for ways to back out of sales. So perhaps this buyer's past experience colored his judgement, and he intepreted your "informing" him as you trying to back out of the sale.

lewisburggold · ‎03-09-2018

Hello, we would do the return then do the refund then block. He is just going to make trouble for you. Best regards

myhonest2sense2010 · ‎03-09-2018

Most likely the buyer knew what he was buying, since he didn't want to cancel the order. You should always have the buyer return the merchandise in a INAD case/dispute, if they claim it. You don't want to let someone taking advantage of the situation.