Hello. It was hard to really describe my issue in the title. A buyer purchased a set of lug nuts from me. I have a ton of them in stock and had no problem filling the order. The only issue was that eBay was linking me to Royal Post when I was trying to print the shipping label. It even showed the buyers payment in euros as opposed to dollars as well as an extra charge for shipping. I then figuerd the buyer was overseas and I cancelled the order, giving him a full refund and explained that I can't ship to him.
Turns out the buyer was actually located in the states. I apologized to the buyer and offered to have the order sent out right away if he re ordered. I explained the issue I was having on my end but he said he purchased elsewhere. A few weeks later I recieve a negative review explaining that I thought he was in Europe.
I took a screen shot of what was happinging to me on my awaiting shipment page. It was pretty weird as I've never seen this happen any other time. I don't want to post it here due to some of the guys personal info being shown but I can show it to ebay directly.
Anyway I just think the negative feedback was a bit unfair considering it may have been a bug on ebay that caused this. Has anyone had a similar problem to this before? Is there any way I can dispute this feedback?
