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Received eBay message to update listings but no listings are identified

I got a message this morning from eBay titled:  

 

Update your listings now to ensure they comply with recent security, policy and listing requirements updates.

 

But no listings are identified in the message.  I've looked in the seller hub and don't see anything flagging specific listings.  How am I to know which listings are needing to be updated?

 


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Received eBay message to update listings but no listings are identified

Anonymous
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@bigdeals.etc wrote:

@city*satins wrote:

I got a message this morning from eBay titled:  

 

Update your listings now to ensure they comply with recent security, policy and listing requirements updates.

 

But no listings are identified in the message.  I've looked in the seller hub and don't see anything flagging specific listings.  How am I to know which listings are needing to be updated?

 


I got the exact same message. First I thought it was a spoof since I forward my messages to email. When confirmed it wasn’t a spoof (ebay messages) I got confused for a second and decided to ignore it... at least until any of the blues can chime in about this. @Anonymous  brian@ebay  alan@ebay 


Hi @bigdeals.etc, this blank email was sent out in error and does not represent an issue on your account. We apologize for any confusion this may have caused.

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Message 29 of 31
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Received eBay message to update listings but no listings are identified

Got the same message, theres a broken link and another to ebay main page.

One sale a day, tomorrow the entire Galaxy!
Message 2 of 31
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Received eBay message to update listings but no listings are identified

Thanks.  At least I know it wasn't just me.  There was a broken link to the eBay home page in mine too.


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Message 3 of 31
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Received eBay message to update listings but no listings are identified

More posts popping up in different areas about it as well so for sure you aren't alone !

https://community.ebay.com/t5/Selling/received-this-email-today-Update-your-listings-now-to-ensure/q...

Message 4 of 31
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Received eBay message to update listings but no listings are identified

Add me to the list of bemused recipients.
Message 5 of 31
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Received eBay message to update listings but no listings are identified

@city*satins 

 

i received the same notice both in personal email and messages this morning...my main concern was this "security" reference which sort of put me in a panic. and all that link did was take me to ebay main page. i dont use seller hub but did...turns out, out of 67 actives, only one needed a requirement for size, which was already in the listing. it then said 21 needed "recommended" IS which is NOT a requirement...just another broken piece of ebay. they need to get that security reference out of the announcement, too. has nothing to do with security.

I ain't got the brains to make this up (Fantastic Beasts)
Message 6 of 31
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Received eBay message to update listings but no listings are identified

I was going to call Ebay support but, based on my past interactions I realized that I do not have enough alcohol on hand to the weather the call.  Hopefully someone will figure it out but as another poster stated it is probably a spoof message or someone at Ebay headquarters that does not have a clue. 

Thanks

Message 7 of 31
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Received eBay message to update listings but no listings are identified

I received the same. I'm wondering the same...

Message 8 of 31
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Received eBay message to update listings but no listings are identified

Same here. I didn't know if a) all of my listings were fine, b) it was a browser issue on my end, or c) eBay messed up. Guess it's "c".
Message 9 of 31
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Received eBay message to update listings but no listings are identified

I tried something. I went to ACTIVE LISTINGS selected everything, and then tried to bulk REVISE them.  One listing was flagged as lacking the Item Specific: MATERIAL, a cotton bed skirt that originally had FABRIC in the Item Specifics but when eBay decided that fiddling around with Item Specifics would be a swell use of everybody's time, FABRIC was removed and MATERIAL put in its place and left empty but Required. 

 

That was the only item that came up as having any kind of flag on it.

 

Even so, I have no idea what the real reason was for the email other than that somebody on eBay staff decided that it was time to mess with the sellers again for a bit of sport.  Since we're not getting any sales to speak of, maybe this was some busy work for us.


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Message 10 of 31
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Received eBay message to update listings but no listings are identified

Perhaps it is a precursor to a Seller Update.  As far as the e-mail, possibly practicing their English?

 

'Sides, everybody needs a hobby.

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous
Message 11 of 31
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Received eBay message to update listings but no listings are identified

I am with you, I do not like calling ebay , so now I just contact Ask eBay on twitter and they will get back to you promptly! I was very impressed with their customer service.
Message 12 of 31
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Received eBay message to update listings but no listings are identified

Received the same message below:

We’ve identified the listings that need to be changed to meet our updated standards.

I have not seen what is identified.

Message 13 of 31
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Received eBay message to update listings but no listings are identified

perhaps it's my stickers sales that only have a photo?👀

One sale a day, tomorrow the entire Galaxy!
Message 14 of 31
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Received eBay message to update listings but no listings are identified

I got the same one.  It may apply to some old listings that ended and haven't been relisted.  When I relisted some old ones recently, Ebay had lost the Shipping and Return policies etc that I have in all of my listings. (can't list without them after all)  Maybe the email is in reference to the old stuff now that they've screwed them up?   It's the only thing I can figure. 

 

As to sticker auctions, you may need a an image of the back, i.e. a blank sheet of whatever.  The last I looked, they don't allow a "This space intentionally left blank" sign.  You don't want to put a second image of the same sticker up in case someone thinks you're selling a twofer. 

 


She who dies with the most toys still dies; when's the estate sale?
Message 15 of 31
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