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Re: We’re Sorry for Recent Technical Issues That May Have Impacted You

Bob and Mohan,

 

Though we appreciate the apologies, can you please let the community know which "critical issues" have been resolved and which is ebay "working diligently to solve as soon as possible"?  

 

I think that will be of tremendous help to all of us so that we can set our expectations.

 

Thank you.

 

 

Message 1 of 20
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19 REPLIES 19

Re: We’re Sorry for Recent Technical Issues That May Have Impacted You


@magicjohnsonsvariety wrote:

@stanley2erols wrote:

I wonder if they will let me pay my invoice with their apologies?


Has anyone ever noticed that ebays billing system always remains in tip top shape? 

 

Never any technical glitches charging my card and paying my bill. 

Mmmmmm



Someone should suggest that they issue us refunds and consider it a "cost of doing business".

Message 16 of 20
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Re: We’re Sorry for Recent Technical Issues That May Have Impacted You

If it's issue I've read about recently, the ebay site seems to be misidentifying the origin of some of its users. For example, one seller in the US stated in a post to have been identified as being in France and, therefore, not shipping to the US. 

 

Yesterday, my login screen came up in Spanish. When I refreshed the screen, it came up in English. 

 

Just received a message this evening from a potential buyer who cannot purchase one of my items. When she tried to buy it, she received a message saying that I (a US seller) don't ship to her state! Perhaps I'm now being identified by the site as being in Mexico, Spain... who knows?

 

When buyers cannot buy, I certainly appreciate ebay "working dilligently".  Hopefully, this issue will be resoved soon.

Message 17 of 20
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Re: We’re Sorry for Recent Technical Issues That May Have Impacted You

do not allow yourself to be lied to. This is all just a sham. If you're selling in low volumes and are noticing your view count looks like this: -

that's right, a dash mark (hyphen), that means that that item showing that has never even been viewed in a search result - even if someone searched for it.

I'm just waiting for the day that free promos and zero insertions will become eliminated. For right now, it appears sellers are getting nothing for their effort to list, if in fact it cost them nothing to do so.
Message 18 of 20
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Re: We’re Sorry for Recent Technical Issues That May Have Impacted You

Who cares about apologies when there are issues that have gone on for weeks or longer and have still not been acknowledged in most cases. Just another perfect example of eBay's disregard for the sellers that drive their business.

Message 19 of 20
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Re: We’re Sorry for Recent Technical Issues That May Have Impacted You

Did I miss the Memo ? I was wondering **bleep** and came here to find thier pitiful and vauge apology..

There was a rumor they had more sellers than buyers awhile back, Is this there way to get rid of the small fish ? 

 

Message 20 of 20
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