Hi,
Question . I'm a long time seller but this is a first for me . I had a buyer open a item not as described and is returning a psa graded and authenticated autograph card of Emmitt Smith , because Ebay authenticity won't authenticate autographs signed by the player. This is what PSA is for but not the point . I can give item number of my description if that is allowed .
My question is I wasn't going to fight it , I don't argue with people on eBay. I offer and 14 day return policy anyway. My question is he opens a Item not described case, and I don't even have the option to authorize a refund which I would have done.
eBay just accepts. initiates the return and card is resent to the authenticator lol and freeze funds for the amount of purchase. I don't even have that amount in my eBay funds at the moment So does this mean I will get a seller strike against me because he opened a case and eBay got involved ? I never had a chance to accept.
First time item not as described return
Thanks for any advice