03-30-2019 04:07 AM
A bidder requested cancellation on several items they bought, so I picked "Cancelled at bidder request" as the reason and canceled the purchases.
Do I need to do anything further to get my FVFs credited back, or is that it?
Thanks!
Solved! Go to Best Answer
03-30-2019 05:01 AM
Ebay charges a final value fee on items as soon as they sell, whether they pay or not, but it will be credited as soon as your cancellation is complete. You don't need to do anything else.
03-30-2019 04:41 AM
In my experience with cancellations, the buyer already paid but requested cancel before I could ship, I approved it, authorized the refund, and got my FVFs back. But PP got to keep $.30 of the sale. I was also able to relist the item soon after. Now if you have already shipped that is a different scenario. You can try and intercept the item with USPS before it gets to the buyer and there is a USPS fee to do that. Am assuming here if you are looking for your FVFs, your buyer paid you then cancelled?
03-30-2019 04:42 AM
Did they pay? If they didn't pay, then there's no FFV. If they did, you'll receive a credit.
03-30-2019 05:01 AM
Ebay charges a final value fee on items as soon as they sell, whether they pay or not, but it will be credited as soon as your cancellation is complete. You don't need to do anything else.
03-30-2019 06:51 AM
Thanks guys! They cancelled before they paid / before I sent. Glad to hear I don't need to do anything further. 🙂