Selling

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When you think you've heard them all

I get a message from a potential buyer that simply says, "You're not a scammer are you?" what to do next...

Account suspension/Attorney General complaint

I have been an eBay account holder since 1999. My account was suspended a couple of months ago on the premise that they needed to verify my identity. Twice, I submitted identification with a facial scan and they still have not lifted the restriction....

I AM DONE SELLING DESIGNER ON EBAY!!! THEY LOVE TO UNVERIFY AUTHENTIC GOODS

I own 2 successful sneaker/designer stores in Michigan. I have an authenticator at each location and we use entropy which is the absolute best in the business for authentication. eBay time and time again will fail to verify 100% authentic goods. Desi...

I'm sick of eBay waiting until the last legal day to send 1099's.

I'm one of those people that like to file ASAP.Why does eBay take so long? Last year, they sent me a "correct" 1099-k at the end of March, which fouled everything up.

Buyer aggression using two accounts

I listed an item for sale at a set price, without the option for the buyer to make lower offers. I received a message from a buyer who stated an amount lower than my asking price. The amount they put was not in correct English but may have been a typ...

INR - Will eBay accept alternate proof of delivery when USPS tracking lacks “delivered" notification

Here's the scenario so far:Foreign Buyer opens INR claim several days after the date the package is received by his Freight Forwarder (FF) in US city; says still wants the item (this statement has disappeared from the case over the weekend and seems ...

A buyer said they were only 16, can I get in trouble for selling them stuff?

A buyer had asked me to combine multiple items into one listing. I messaged back and forth with them for a bit, then they bought the listing. After they paid, they messaged me and said "sorry for being such a pain, I'm only 16 and I'm a kid, I'm sure...

What happened to "the customer is always right"?

Not to be a pollyanna, but seriously, when did the mantra of the customer always being right get replaced with the customer is public enemy number one and should be fought with over every stupid, silly little thing? I know most of our regular posters...

Package arrived damaged and missing items, but recipient signed for the package.

Hello I sell manga and books sometimes on ebay. A buyer just messaged me that some of the volumes were missing from the order. I sold 18 volumes sent all 18 the buyer said they only recieved 9 they sent me 3 photos of the damged box and the 9 volumes...

Don’t Give Up On ‘Lost’ Mail

I dropped an item in a local blue USPS mailbox on January 3rd and nothing happened. So on January 12th I submitted a missing mail request. Still, nothing - until 12 days later when it showed up close to its destination. It was delivered today, about ...

AG for jewelry...I'm confused

I'm not a regular seller of fine jewelry, but lately (with gold values reaching records) I've sold a few inherited pieces. The ones that sold for more than $500 first went to the authenticator in Calsbad, CA. Until this evening... I sold a pendant fo...

HOW to Delete ENDED ITEMS - Clean up the yard.

Hello Everybody, Just a note - may it be of some benefit to you.If you are on Seller Hub- Tabs across, Left to right, 3rd from left.Overview, Orders, ListingsChoose Listings \/Next to last in the options listENDEDAnd from there, you can delete them f...

eBay fees

I find it quite disturbing that eBay charges their fee on sales tax and shipping. This decreases the seller's net sale. Fees should only be charged on the actual sale price. Agree?

Bringing back deleted listings

My daughter deleted most of my listings by mistake. Is there a way to bring them back? Any help would be appreciated.

Resolved! EBay is a creepy corporation

We've been selling on eBay sporadically since 2012. Every time we start increasing sales volume, however, the company does something to remind us that it is predatory & unethical, not only offloading risk to its customers, but enhancing that risk whe...