Promoting items you are selling.

[naberns90]

Hi all. About two weeks ago I stopped having the option to promote items. I have reached out to customer service twice and they say it sometimes takes up to a week for tech to address a report. It’s now over a week and I have heard nothing and can’t promote. I believe this is affecting my sales. Anyone else having this problem?  Any suggestions on what my next step should be?  Thank you. 

[itscalledapostingid]

Are you talking about auctions?

There was a recent change. Auctions listings can't be promoted now but starting April 29th they can be promoted with Promoted Listings Standard.

Announcement with many details here:

https://www.ebayads.com/2024/04/04/grow-your-business-with-promoted-listings-standard-now-in-place-o...