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Product not showing neither in Account and searches

Hello Everyone,
I'm from one of the new sellers and recently list my 3 to 5 products (Digital items) but unfortunately only 1 products seems to be searchable and showing in my Account. 
kindly someone assist me regarding this.

Thankyou

Message 1 of 12
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11 REPLIES 11

Re: Product not showing neither in Account and searches

I can tell why...you are violating eBay's Electronic Delivered Goods policy.

Do you own the content you are trying to sell?

Do you have permission from eBay to sell digital goods? If not you need to post your digital content in Everything Else> Information products category in Classified ad format in order to be in compliance with eBay's policy. Seeing that you just joined March 27th it's unlikely that you have permission.

Just because you see others listing similar they too could be in violation of eBay's policies or they have permission to do so. 

Message 2 of 12
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Re: Product not showing neither in Account and searches

What do you mean you listed 3 to 5 products?

Was it 3, 4 or 5?

If you're not sure, you're doing something wrong.

 

 

Move On Up - Curtis Mayfield
Message 3 of 12
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Re: Product not showing neither in Account and searches

@therefinedroom 

You are violating policy.  Digitally delivered goods are restricted and if you are not approved, and most are not, you can find yourself suspended indefinitely.  No doubt since you've announced you are violating policies someone will report your listings and they will be pulled:

 

https://www.ebay.com/help/policies/prohibited-restricted-items/electronically-delivered-items-policy...

 

If I were you I would end those listings or your time frame as a seller on eBay is going to be a short one. 

 

Good luck

Message 4 of 12
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Re: Product not showing neither in Account and searches

It probably won't matter. No one but the eBay Bots check listings so they will not get removed. "We found nothing that violates eBay policy." blah blah blah

Message 5 of 12
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Re: Product not showing neither in Account and searches

Thank you very much For the time 

Firstly, i own my content but not sure about if i have permission or not to sell goods outside Every thing else section

Lastly, Can you guide me how can i approved myself to sell digital goods outside everything else section if i dont have permission and how to check if i have or not? 

Message 6 of 12
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Re: Product not showing neither in Account and searches

Actually i list 4 items total 

2 in home decor > art and posters category

2 in Art > art photographs gallery 

 

But in my account only 1 from 2 in home decor is showing which means only 1 out of 4 listing is showing 

The Question is that if i do not have permission to sell outside Every thing else category than why my 1 product is showing which is not in every thing else category 

 

Message 7 of 12
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Re: Product not showing neither in Account and searches

Really? It must have been reported because it's gone. 

Message 8 of 12
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Re: Product not showing neither in Account and searches

Yes i got email of my listing removal about 10 minutes ago 

Can you guide me How to become ebay approved seller ? To sell outside from classified ad 

Message 9 of 12
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Re: Product not showing neither in Account and searches

@therefinedroom 

You cannot.  New sellers are usually not approved.  Even long term sellers are no longer approved.  You don't own the rights to what you are selling.  It is not a tangible item & you could be scammed by buyers who can just state they never received the code or email.  You'll have to repay your buyers because you have no proof that they did receive the item.   People here on this forum are trying to help you & you are not heeding their advice.  Don't relist those items or they will be pulled again & you can be suspended.  Sell something else.  

 

Good luck

Message 10 of 12
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Re: Product not showing neither in Account and searches


@therefinedroom wrote:

Can you guide me How to become ebay approved seller ? To sell outside from classified ad 


There is no application or approval process.

 

I suspect the companies allowed to do it are nationally recognized and have negotiated directly with eBay at the corporate level. 

 

Message 11 of 12
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Re: Product not showing neither in Account and searches


@greatmidwestcoin wrote:

It probably won't matter. No one but the eBay Bots check listings so they will not get removed. "We found nothing that violates eBay policy." blah blah blah


Yes it does, their item has been removed.

Have a great day.
Message 12 of 12
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