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Pretty slick eBay

This is now on the offer screen. It never said this before. Read your offers carefully.

ebay if you’re gonna make us accept terms then make the terms box visible.

 

 

 

 

 

 

If I don’t get back here today it’s because another one of my old dogs had a serious surgery yesterday so I’m kinda busy. Not ignoring anyone.  

Patricia
eBay member for 25 years
Message 1 of 27
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Re: Pretty slick eBay


@mg152wrote:
Thank you. She’s recovering but lost several teeth.

Poor doggy!  I'm sure you will take best care, and I hope for quick recovery.  Animals hold our hearts in their paws because they love with innocent wisdom. 

Message 16 of 27
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Re: Pretty slick eBay


@mg152wrote:

I can’t find the post I was looking for but read the screenshot from Trinton when he was asked about this by another member. When I asked  I was told it’s good customer service to abide by the terms. I had to edit to remove the members  user ID


Geez - how many things are wrong with that post?

 

The buyer can ask for shipping changes, but the shipping price is separate .........

 

You're welcome to turn off best offer -- but ebay will just turn it back on for you in the middle of the night .......

 

Wishing all of your doggies well. Dogs are family - sometimes more family than family.

 

Our Ladybug has been gone for about a year and a half now. Unfortunately, there wasn't anything they could do at any price. She was one of the best Rotties I've ever seen. I still miss her sitting in the front seat of my truck. Always wanted had to go everywhere with us. Some days she would even be at a house auction. I let her bid on a few things too.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 17 of 27
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Re: Pretty slick eBay

I never will again! The app is definitely not seller friendly.
Message 18 of 27
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Re: Pretty slick eBay


@sockmonkeydavewrote:

Yep, I brought this up many months ago.

At the time it was a Beta test, and not all were in it.


I remember that (I wish someone could dig up a link to it), and I remember pointing out at the time that it didn't really look like an intentional change, but someone's programming oversight, where they had lifted the Buyer's view of that acceptance form (where it says that clicking the Accept button means accepting the price as well as the seller's other terms) and tried to re-use it for the Seller's view as well, changing the word "seller" to "buyer" and simplistic stuff like that, but forgetting to remove the clause about "other terms," or perhaps not realizing its significance. (There's a lot to suggest that eBay coding is done by people for whom English is not their primary language, and in addition to some loony grammatical errors that creep in, this kind of mistake is entirely possible as well.)

 

eBay's claim up to that point was that buyers can haggle the purchase price, but don't get to haggle anything else as well. I think it was at about that time that some knucklehead had decided to launch yet another reworking of seller pages, including in particular the Make Offer process. There was something about the look of the screenshots being posted in that thread that gave me the idea that someone was trying to re-purpose buyer page coding for use as seller page coding, to save themselves some time that way, but had forgotten to take out that crucial clause. As a result, sellers were suddenly responsible for reviewing buyer terms as well as buyer prices, and Heaven help the seller who didn't realize that.

 

In short, it looked more like a bug than a feature. Maybe now it's a feature.

Message 19 of 27
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Re: Pretty slick eBay


@a_c_greenwrote:

 

In short, it looked more like a bug than a feature. Maybe now it's a feature.


All bugs become 'features' on here.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 20 of 27
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Re: Pretty slick eBay


@a_c_greenwrote:

@sockmonkeydavewrote:

Yep, I brought this up many months ago.

At the time it was a Beta test, and not all were in it. 

In short, it looked more like a bug than a feature. Maybe now it's a feature.


@a_c_green

 

I am pretty sure Trinton recently confirmed that based on findings from a test of this feature, the decision was made to implement.   I'm thinking he may have mentioned it in a Weekly Chat.  Wasn't long ago -- definitely in the last month.   I just don't have time to look for it right now.   Not surprisingly, the response was:  "Well, it sure would have been nice if you had told us."    😞

Message 21 of 27
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Re: Pretty slick eBay


@tiramisu41 wrote: 
I am pretty sure Trinton recently confirmed that based on findings from a test of this feature, the decision was made to implement.   I'm thinking he may have mentioned it in a Weekly Chat.  Wasn't long ago -- definitely in the last month.   I just don't have time to look for it right now.   Not surprisingly, the response was:  "Well, it sure would have been nice if you had told us."    😞

I think you're right; I have some vague memory of reading that. Thing is, it's not a coding change; it's a policy change: buyers couldn't bargain anything other than purchase price before; now they can...? Other than a change of wording on that form (or, as I theorized, an oversight when trying to repurpose one form for another), I don't think there's any actual coding required for that. 

 

So you have one programmer with one brain fart failing to properly edit his new form coding, followed by someone else in eBay saying, "Um,... yeah, we meant to do that. Yup. Probably." And boom, there's your policy change. Smiley Happy

Message 22 of 27
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Re: Pretty slick eBay


@tiramisu41wrote:

I am pretty sure Trinton recently confirmed that based on findings from a test of this feature, the decision was made to implement.   I'm thinking he may have mentioned it in a Weekly Chat.  Wasn't long ago -- definitely in the last month.   I just don't have time to look for it right now.   Not surprisingly, the response was:  "Well, it sure would have been nice if you had told us."    😞


Did Trinton mention what happens if a seller sets auto-accept at a certain price point? If a buyer adds extra terms will the system recognize that and alert the seller to take manual action or will the system auto-accept based on price alone therefore committing the seller to terms they have not yet seen?

Message 23 of 27
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Re: Pretty slick eBay


@blueberryjellyfishwrote:

@tiramisu41wrote:

I am pretty sure Trinton recently confirmed that based on findings from a test of this feature, the decision was made to implement.   I'm thinking he may have mentioned it in a Weekly Chat.  Wasn't long ago -- definitely in the last month.   I just don't have time to look for it right now.   Not surprisingly, the response was:  "Well, it sure would have been nice if you had told us."    😞


Did Trinton mention what happens if a seller sets auto-accept at a certain price point? If a buyer adds extra terms will the system recognize that and alert the seller to take manual action or will the system auto-accept based on price alone therefore committing the seller to terms they have not yet seen?


@blueberryjellyfish 

 

I don't recall  any comments to that effect, but I could be wrong.   Wish I could find the post I was thinking of and that might shed some light.

 

Upthread, mg152 also makes reference to an earlier discussion on the boards where it was confirmed by Trinton a buyer can now negotiate shipping as well as price when making an offer, so I'm sure I'm not imagining it.   However, after spending about an hour trying to search for the post/thread, including in the last several Weekly Chat archives for you, I haven't been able to locate it.  Sorry!

 

You certainly could pose the question and ask for clarification in an upcoming Weekly Chat. It's a valid question and I'm sure other sellers would also benefit from knowing what indeed is the current policy and how sellers can/should handle the situation.

Message 24 of 27
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Re: Pretty slick eBay

@tiramisu41 Thanks for the reply. I would love to post the question on chat but my work schedule does not allow me to attend. I'm not signed up for social media and I don't trust an accurate answer from the call center after the incorrect information they dispensed the last couple of times I called.

Message 25 of 27
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Re: Pretty slick eBay


@sockmonkeydavewrote:

Yep, I brought this up many months ago.

At the time it was a Beta test, and not all were in it.

Looks like they rolled it out on all of us now.

I just had an offer the other day.

One place it says offer is for the price of the item only.

Small print... And any conditions the buyer has included.

Left hand meet right hand.


it seems that ebay is coming up with a new shady scheme every week now. None are in favor of sellers
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nana-nana-boo-boo
Message 26 of 27
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Re: Pretty slick eBay


@tiramisu41wrote:

@blueberryjellyfishwrote:

@tiramisu41wrote:

I am pretty sure Trinton recently confirmed that based on findings from a test of this feature, the decision was made to implement.   I'm thinking he may have mentioned it in a Weekly Chat.  Wasn't long ago -- definitely in the last month.   I just don't have time to look for it right now.   Not surprisingly, the response was:  "Well, it sure would have been nice if you had told us."    😞


Did Trinton mention what happens if a seller sets auto-accept at a certain price point? If a buyer adds extra terms will the system recognize that and alert the seller to take manual action or will the system auto-accept based on price alone therefore committing the seller to terms they have not yet seen?


@blueberryjellyfish 

 

I don't recall  any comments to that effect, but I could be wrong.   Wish I could find the post I was thinking of and that might shed some light.

 

Upthread, mg152 also makes reference to an earlier discussion on the boards where it was confirmed by Trinton a buyer can now negotiate shipping as well as price when making an offer, so I'm sure I'm not imagining it.   However, after spending about an hour trying to search for the post/thread, including in the last several Weekly Chat archives for you, I haven't been able to locate it.  Sorry!

 

You certainly could pose the question and ask for clarification in an upcoming Weekly Chat. It's a valid question and I'm sure other sellers would also benefit from knowing what indeed is the current policy and how sellers can/should handle the situation.


I think, but am not sure, that Trinton had said that any terms added would not trip the auto accept but would send the offer to the seller for consideration.

Message 27 of 27
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