Selling

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Arbitration

I am having issues finding the form(s) for filing an arbitration complaint against eBay. They keep removing listings as counterfeit that are not counterfeit and when I provide documentation, they fail to overturn the decision of their AI. I have cont...

Buyer with multiple purchases… different addresses to ship to

Buyer buys multiple cards… I print out shipping labels… different addresses to ship to…then he sends me a message to only send cards to one address and cancel the other cards….cancel the cards to the address eBay provided to me.and ship to other addr...

UPS Falsifying Dimensions and dinging every box

UPS is at if again Falsifying Dimensions adding just enough inch to make a box oversized , charging me $160x3 for 3 boxes I already paid $95-120 each for. They add 1-3" per side just so it magically hits the oversized fee and ding me. I'm obviously g...

Hilarious Item Removal

This morning I awoke to an email from eBay notifying me that they had removed one of my listings for a violation of hazardous materials policy. The item is a vintage round advertising bimetallic thermometer which uses an antique technology of a metal...

Buyer scamming/idiot didn't read description 'for parts or repair only'. Can't call eBay anymore?

Haven't been selling for a while. I sold like $280,000.00 gross profits on eBay since like 2005 and recently sold an mp3 player As-is for parts or not working (and listed under that condition) and I CLEARLY described the issues with the mp3 player an...

Been meaning to ask this for a long time - can I advertise my other ID in my listings?

Hello, I manage several ebay ID's, and have always wondered if it is ok to add a sentence to my listings stating something like - "for more fun items see my other ID (Name)". Do any of you do that? Thank you!

Buyer wants refund after package shipped

I sold a sewing machine after accepting a buyer's offer they sent yesterday. The payment went through and I shipped out the sewing machine this morning. It was a heavy package and was shipped by FedEx. I had FedEx Ground Economy as a shipping option ...

Shipping price

I am very new to selling. I just sold an item and ebay calculates the shipping price at $58.00At usps website, which is the same carrier ebay is using to calculate shipping for this item, I entered the same info that ebay has on the item: weight, dim...

Resolved! First Negative Feedback

Hello all, I am new to the eBay world and unfortunately have received my first negative review today. After reading the buyers feedback, I can understand that they may not be happy but I had not received any messages from them at all before the revie...

Buyers not leaving Feedback? 😕

Hello guys, so I've bought quite a bit from eBay, but recently I've been getting into selling. As a collector I find selling quite enjoyable, making a small side business from a hobby I genuinely love and enjoy. I've sold 12 items so far, and have ha...

How To List Variations On Single Listing in Personal Account in Pet Supllies > Dogs> Pooper Scoopers

Hi Team! I have been searching for instructions to create three different variations on a single listing in my personal eBay account to sell Dog Poop Bags and I cant find how to do it anywhere. All the support I hve read tell me the "Variations" opti...

Ending auctions early by selling to bidder; unable to send invoice to buyer

A buyer asked whether I offered combined shipping. I answered that I do offer combined shipping but asked that they wait to pay until I had a chance to recalculate the shipping charge for sending all items together in the same box. The buyer put bids...

I am trying to add a video and it keeps getting rejected

At first I thought it was because of the length of the video (it was 2:20). I cut it to 1:40 - no go. 1:20 - no go. Finally I cut it down to EXACTLY 1:00. Size: 17MB. Still not getting approved. Can anyone explain why? All there is in the video is me...

Resolved! Sales have been slow

I am a new beginning very small store. I started with 15 items and am up to 60. I used to average only 1 or 2 sales per week which was fine. Sales have been nonexistent lately although with plenty of watchers. I am going to use this time to increase ...

Well, This is a new one!

I had a customer open a return for a NAD. nothing wrong with the products at all. I'm thinking she got them cheaper and that was the reason for her return. Anyway, instead of the packaging it was received in, she used another box and wrote out our ad...