07-15-2024 03:54 AM
eBay,
For some reason you changed the feedback screen and now its super clunky. It does not make sense as a seller that we'd leave feedback for a buyer before the item is even delivered. I used to leave feedback for every buyer but now they are starting to stack up on me as its a cumbersome process. Please put the date the item was delivered feature with the item details on the feedback screen. Thank you!!
07-15-2024 10:46 AM
We would also like to see the delivery date added back on !
07-15-2024 11:15 AM
I use the bulk feedback form to leave feedback as soon as the orders are shipped.
Why wait? It's not like you can leave anything LESS than positive for a buyer anyway, and if you don't wait to leave feedback, the buyer is much more likely to leave you/the seller feedback in return.
07-15-2024 11:33 AM
Every time ebay bleats at me to 'leave FB" I tell them what I think "I'll leave FB when you put the page back the way it was".
07-15-2024 11:34 AM - edited 07-15-2024 11:37 AM
I've always left feedback from my Manage All Orders page, which shows delivery status, including date.
It's so straightforward. Why do it any other way?
Go to Seller Hub, Orders, See All Orders
07-15-2024 11:41 AM
Yes, IMO leaving feeback immediately after purchase is like the checker thanking the customer for their purchase at the cash register -- which, we have all observed, isn't done much anymore.
Usually I am the one, as the buyer, saying thank you while the checker stands there mute ... 😐
07-15-2024 12:07 PM
I leave feedback from items shipped and paid for on my seller page.
It shows the delivery as well. I leave FB when items are delivered.
If not delivered by a certain period I know I may have issues and I start looking for it.
I believe this is what @adamcartwright mentioned before.
07-15-2024 12:15 PM
no biggie, no diggie
There it is. I get my delivery status and see if I have left feedback without any stress.
don't even know what a "feedback page" is, and don't care.
07-15-2024 01:42 PM
No absolutely not. Nothing should depend upon a “delivery”. This opens the door to more buyers realizing they can win easy claims due to the incompetence of delivery companies. I have a shocking amount of items that don’t get delivery scans and some that did so weeks after the delivery after opening up claims. The fewer indicators the better.
07-15-2024 11:13 PM
You make a great point. I already leave feedback immediately after payment, but this is another good reason to do it that way and not wait for delivery
07-22-2024 08:43 AM
I never leave a feedback before the item has been received. I have had bad feedback left because of a slow delivery from USPS etc. That's not fair and they end up being removed, but I sure as heck don't want to leave a positive for someone who thinks I'm the USPS and leaves me feedback as such!! PLEASE put the date it was delivered back on the feedback page!!!!
07-22-2024 08:59 AM
@adamcartwright wrote:
I've always left feedback from my Manage All Orders page, which shows delivery status, including date.
It's so straightforward. Why do it any other way?
Go to Seller Hub, Orders, See All Orders
I also use the seller hub, but I used the "Shipped and awaiting feedback" tab.
It just seems logical to me.
07-22-2024 10:06 AM
Why bother? You can't leave negative feedback, and leaving no feedback doesn't affect them at all. Have you left negative comments in positive feedback before? I saw at least one feedback rating for someone else from you that had been removed.
Think of it like saying "Thank you for shopping with us!" at a retail store. It's not contingent on whether the buyer has a problem with you or the sale later.