Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

It works effectively.

Recently, auction sellers have been particularly brazen about violating eBay's terms and conditions, such as using fake accounts to increase their bids during auction sales. This fraud is covered by the platform and does not react to it in any way, i...

ebay deduct ebay store fees without account activation

my ebay store is restricted since 4th of may 2024 ans still it is restricted and ebay remove my all active listings on 4th of may 2024 but still ebay deduct my ebay store fees which is approx 22 usd why??

"Seller doesn't ship to your country" Error

I have used the International Shipping Program for months. Someone in Sweden can't buy my item (I'm in the U.S.) for the reason in the subject. I don't have Sweden excluded and ISP is auto-enabled, so I (and the buyer) are a bit perplexed. Should I j...

How do I report a technical glitch???

I use a PC to research and create my listings-I'm a good typist and I cannot type properly on the iPad or phone. After I create the listing on the PC, I then take photos with an older iPad and upload the photos that are in my drafts that I created wi...

Restricted from selling yet zendesk says account is okay?

I cant list anything to sell. I try to list (write the whole thing out upload photos etc) and when publishing eBay won’t let me. I haven’t listed in about 5 years (altho have bought on eBay, but I was a stellar seller in the past). All of my info is ...

UNREAL EBAY RESPONSE

I sent my package with tracking, and it reached the buyer. However, he didn't accept it and I got it back. I messaged the buyer, and he responded that his USPS mail carrier told him the package got stuck in their sorting machine and was damaged, so h...

How Important is it to be a "Top Rated Seller"?

So basically I've gotten a lot of US postage to ship my cheap stamp lots by using stamps instead of ESE, and I noticed my shipping with tracking has dropped to 95.47. Under 95.0 I won't be top rated anymore. How important is that? Does it give me pre...

Resolved! Problem with private messaging?

I'm wondering if anyone has noticed a problem with the Ebay private messaging? I've had a lot of customer & prospective customer conversations suddenly stop, mid-thread, over the last week or so, for no apparent reason. And then never hear from them ...

Resolved! Buyer was not given offer discount; how do I refund over payment?

I just had a buyer accept an offer I had sent out automatically. When her payment method was hit, she was charged the full amount for the item. How do I refund off of the actual item amount so I don't have to pay FVF on the overcharge? Thanks in adva...

20 YEARS !!!! (to the day) Where’s my gold watch?

Time’s fun when you’re having flies. (Yes, yes, I know that there are those who have been here longer than me, but come on it is still a milestone). First off, I promise I will NEVER begin a post with “I’ve been here 20 years and .................” (...

Any easier way to calculate dimensions while listing on Ebay?

Hey Everyone, I've been a seller for 2 months now and I cannot figure out how to properly measure correct widths and lengths for my product listings. How do you guys go about listing your items?

Why does Ebay allow "non-paying" Buyers continue to waste Sellers time.

Why does Ebay allow "non-paying" Buyers continue to waste Sellers time with their noncaring /frivolous bidding.

Is there any way to run a permanent discount for chosen countries only?

As I'm selling from the EU to booth US and EU, I'm facing a problem due to difference in our taxition systems.Is there any way to set a basic price, that reffers to "more expensive" taxation system (EU), but will be reduced by the discount for the li...

Resolved! how do i change currency on my seller listings?

hi guys i use shippypro to link ebay to my mail carrier and they do not allow USD in shippypro so how can i change my listings to euros? thanks

Resolved! retract feedback left for a buyer

How do I retract positive feedback I left earlier for a buyer who's claiming they didn't receive an item when USPS tracking says it was delivered. Now buyer is demanding refund.