Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Disappointed in eBay!

I sold an item. The buyer wanted a refund. I did not misrepresent the item. eBay did not take the time to review and show me why I should refund the item. eBay decided to refund the item and take funds from my account without my approval. If I had ma...

are item watchers notified if I lower the price

After spending the afternoon thinking about it, I decided to lower the price for everyone instead of sending an offer only to watchers (the new price is what the offer would have been). But now I wonder if those watchers will ever know about the lowe...

I want to do the right thing - even after 90 days

I sold an autographed 8x10 photo of Randy Savage (WWF). I purchased it on eBay years ago and was assured it was signed in front of the seller, but no COA was offered. Before I sold it the buyer specifically asked if it had authentication. I advised i...

listing price change I did not make

I listed a Trifari Andre Philippe butterfly brooch for $195.00 by the time I went to look at the listing someone had bought it for$12.00 how in the heck does that happen?

Resolved! Scheduled articles

I'm trying to list scheduled items but I receive the following message: "Listings not proceeded because you can only edit them on the site where they are listed".That is not the case, they had been listed on the US site.

We looked everywhere

I've seen this page a lot over the past few weeks. Totally random, not on any specific page. Could be an item, could be the entire selling page of "My eBay" or the order number associated with a shipping label. eBay should be looking everywhere for c...

How can I cancel a sale to a potential scammer?

I’ve accepted an offer for an item to which the buyer asked me to give them a call for a question they had. I told them that they can just message me and that I am not calling them. I have not heard from them since and not received payment. Is there ...

Ebay combines two items into one purchase order and ASSUMES combined shipping.

Sold two items to same buyer. I needed to send both separately NOT COMBINED!!! Now, I need to CANCEL the 2nd item due to unavailability but EBAY WILL NOT let me select it ONLY for a refund - it wants to refund the entire PURCHASE ORDER AMOUNT! Now, t...

Seller Hub Unsold error on screen in Chrome

Are you guys seeing this weird, incorrectly sized box in Chrome on the SH>Unsold screen. It's been there for days now. Enough that it should have gotten fixed. Gone is the correctly sized box & we have this. Is everyone who uses Chrome seeing this?

Discrimination/harassment

I posted a Playgirl magazine for sale on my site play girl is one of the magazines specifically listed as a permissible publication with Ebay. My account seems to be flagged by someone who keeps harassing me because they’ve suspended my account becau...

Payment from sales - how do I KNOW IF A PAYMENT HAS been made?

I am receiving messages from customers asking about items. I have received no messages from e-bay that the item has been paid for. Message from e-bay says it has not been paid. Who do I ask about these items

Buyer unable to pay

Buyer messaged me stating that when they try to pay, eBay says to contact seller.

When did eBay change the FEEDBACK FORUM policies

It seems that buyers and sellers can post whatever they want now, within reason, but unfair or wrong, you can only reply or respond. eBay will not help or fix provable false postings. You can only reply or respond. Feedback is now for folks to post t...

Waiting for payment glitch

Customer made offer for an item that I accepted on 5/8 but didn't pay. This morning I went to send 1 last invoice before I was able to cancel order for non payment and after the invoice was sent the order showed the order date of yesterday then I hit...

Hi everyone,

I need help as I don't use ebay very often, yesterday one of my item has sold and I was trying to print a label and I press the button "buy a label" I press the button but it didn't print and now it's showing that Item has dispatched.I want to know w...