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Photos won't zoom

Hi all,

 

I am super frustrated because the photos I take are 3264 x 2448 pixels.  But when I create my listings, the zoom feature does not work on my photos - even when they are unaltered.

 

Any suggestions?

Message 1 of 19
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18 REPLIES 18

Re: Photos won't zoom

You should see better sales with the zoom working.  While buyers can use their computer capability to enlarge the pictures, zoom is best!

Message 16 of 19
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Re: Photos won't zoom

@shipscript,
I so appreciate your help with the issue I've had with my photos...it has been driving me nuts! Thankfully, I think I figured it out.

What I’ve been doing:
After taking a set of photos for a listing, I then upload them to Google Photos. From there, I upload the photos to my listing via "import from web." Often, I edit the photos using eBay’s photo tools.

What I tried:
I downloaded some of my already-listed photos on my camera directly to my computer via USB cable, then added those photos to a new test listing. Sure enough, they are zoomable! I even cropped a few, and was still able to hover & zoom. Yeay!

Thanks again for helping me figure this out. Now I’m off to edit for awhile…
Message 17 of 19
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Re: Photos won't zoom

That is how I do mine.  I download my photos to my computer.  Then from my computer to my listings.  I edit them if need be before I upload them to a listing.  This is how I've always done it.  

 

I'm glad you found what works for you.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 18 of 19
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Re: Photos won't zoom


@itsmesarad wrote:
@shipscript,
I so appreciate your help with the issue I've had with my photos...it has been driving me nuts! Thankfully, I think I figured it out.

What I’ve been doing:
After taking a set of photos for a listing, I then upload them to Google Photos. From there, I upload the photos to my listing via "import from web." Often, I edit the photos using eBay’s photo tools.

What I tried:
I downloaded some of my already-listed photos on my camera directly to my computer via USB cable, then added those photos to a new test listing. Sure enough, they are zoomable! I even cropped a few, and was still able to hover & zoom. Yeay!

Thanks again for helping me figure this out. Now I’m off to edit for awhile…

So glad you are on your way with this!  No one should be driven nuts, LOL!

 

I don't  know what we would do without Shipscript, and that's a fact.

Message 19 of 19
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