Selling

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Direct Links to eBay Store

What URLs are supposed to work? stores.ebay.com/STORENAME You have to leave off the https with this one or it won't load. When you type it the way I wrote it above then it will load by redirecting to this link: https://www.ebay.com/str/STORENAME The ...

Anyone experienced with Russian Customs?

So I've been shipping to Russia since 2013, and only had one shipping problem (in 2013). My first question, do coins fall under the customs guidelines regarding antiquities? If a package contains one coin that fits in that category, do they confinsca...

Higher than usual webpage errors?

Anyone else having more than usual network/webpage/server errors trying to conduct business on eBay? For the last week or so I've been getting quite of few "it's not you, it's us", "try later" etc. errors that look to be coming from eBay, not some ot...

Resolved! Any advice on upping my selling game for a non -serious seller?

Hello all, I've been selling "off and on" eBay for over 10 years. I recall my first sale, a nice boat compass where the buyer lived on Maui and, as I was headed there the following week, he allowed me to deliver it in person! Okay, that' just to show...

Feedback removal under the new fall seller update

This may be a question for the eBay staff, but I'll start here. Under the loosely termed "seller protection", are we covered from negative/neutral feedback if a buyer chooses not to send an item back using free seller returns? I have "buyers" that us...

Mark Showing On Only EBay Labels

I have a very weird issue that has been happening for about a week. When I print an EBay label in Firefox, an ink mark shows up on the end of the other half sheet (pics attached). The mark smudges if you run your finger over it so I end up having to ...

Can this buyer leave negative feedback?

Buyer filed a SNAD return 30+ days after the item arrived to them. My return policy is 30 days. It has been less than 60 days since the sale. Can the buyer leave a negative feedback if I decline the SNAD return request?

Resolved! Buyer made a false claim that he received an empty package and I'm afraid he will get away with it.

I sold a $100 trading card to a buyer who offered the highest and I shipped the item in a bubblewrap envelope folded in half. The buyer has a 100% positive feedback with over 130 reviews. I'm a new seller and this is the very first item I've ever sol...

international INAD ebay refunded without return

Buyer opened an item not as described case from Russia. I clicked on the case that I could not purchase a label from the buyer's country. I messaged the buyer through ebay messages to let me know the return cost and I would refund it to him. The buye...

Advice on selling my collection please!

I mainly sell hockey cards and memoribilia; some other collectibles here and there. I have built my collection over the past 25 or so years and I have decided to sell it off. As human nature has it, I'm sure I put more value on the cards, etc. than J...

Sales Tax Remittance by Ebay

So until this year I had to file sales tax in NY where I live. Now many states require sales tax, supposedly collected and remitted by eBay. So do I still have to submit my own tax in NY, or is eBay going to do that as well for me?

listing error

when using fixed price option on new listing, when filling in amount page and browser disappears ,tried several times same thing, went to auction option and its fine..Is this my pc or an ebay glich??

Buyer Claims Missing Pieces

Hello, I have recently sold an item that was listed as used, and had pictures of the item listed...It was an auction and I have no returns listed. The buyer received the item and is now claiming it is missing pieces, a handle. The item was not purcha...

US sellers' listings on UK (or other internatl) site & currency conversions

I recently sold 2 items to 2 different UK buyers, which is not unusual for me--except that this time they were purchased thru the eBay UK site, which leaves me asking for help with 3 questions: The items are listed on the US site with free shipping, ...

Counteroffer shows Free Shipping, although original price does not

I have an item that clearly states shipping is extra. A Buyer made an offer, that I am willing to accept, but the Accept Offer window shows Free Shipping. But it also states Best offer price is for the item only. Which is it??I can't afford to ship f...