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Photos will not upload on laptop or ipad- it thinks it should be video Please Help.

I am trying to complete my listings, but I get an error every time I try to upload a photo on my laptop and iPad. On my iPad, I click to add a photo, but when I access my library, it only pulls up video options. On my laptop, it says error that it needs to be an mp4, mov, movie, or qt. This started on 3/18/25 around 7 pm Eastern time. Is anyone having the same problem? https://www.loom.com/share/e4022cda1d734e298adbad7895aa71d2?sid=90b088a8-885d-47c6-9048-d69674d4b69b 

 

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Photos will not upload on laptop or ipad- it thinks it should be video Please Help.

I was having some (different) problems creating listings earlier, over and over.  I signed out of eBay and back in .... worked like magic, I don't know why. 

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